Acıbadem Healthcare Group

One of the best coordinators, my mom got sick and made terrible diagnoses. Dr. Konstantin organized everything clearly quickly and comfortably in a few days . For us, everything was organized to the smallest detail, starting with the daily transfer and ending with the delivery of medicines to the hotel, since we ourselves did not have time to go to the pharmacy. He was always available and we are very thankful to him for all these services!
The review was published in the Experts Medical profile on Trustpilot

Dr. Konstantin and Experts Medical have been a great help in the way to treat my father’s prostate cancer. They found me the best treatment option for my father which is doing SBRT (a type of advanced radiotherapy) using an MR-LINAC machine. I knew this new device is the best, but had difficulty finding the right hospital that had it, until Dr. Konstantin found the Acibadem Hospital in Istanbul and linked me with its staff. I highly appreciate his help as it was crucial for me to find the best device to treat my father. He has also shown great care regarding my father’s health and continuously followed up about his health status after the treatment. I wish him luck and strongly recommend his service to other patients.
The review was published in the Experts Medical profile on Trustpilot
Almost an year ago I got an incredible help from Dr. Natalia. The determining the diagnosis and looking for right treatment was scary experience for me but Dr. Natalia not only confidently organised the process but also supported me morally. I am so thankful to her for finding me a perfect surgeon Prof. Hakan Agir and scheduling the whole process. She always was ready to give me detailed response on all my questions. After surgery in June 2022 I went to Istanbul two more times for examinations in October 2022 and March 2023 and these both times Dr. Natalia was there to help me with communication with doctors and organising my visit to Turkey.
Thank you Natalia!
Reviewed on Experts Medical’s Trustpilot profile

Hi! And good mood to everybody!
First of all, I’d like to express my deep gratitude to Experts Medical for their high attention and sincerity to patients. During my treatment my coordinator Natalia was in touch with me 24hours a day, to whom I am very grateful. She is a sensitive, attentive, and sympathetic person. Sometimes it seemed that she was more worried about me than I was about myself. This is an Angel who wants to help all suffering and depressed people.
Thank you very much for your warmth and care and all of your Experts Medical company for your work. You are great fellows! Health to all your team!

would like to express my gratitude and deepest respect to Experts Medical!!!!!! Natalya worked with us, and honestly, you rarely meet such sincere and responsive people in life, but we found them on the internet!
Our daughter (2 years old) needed a complex brain surgery. We could only trust the renowned doctor Memet Ozek in Istanbul. Natalia said that we would definitely get to see him! Everything was organized for us (consultation, flight, accommodation, transfer, Russian-speaking interpreter at the clinic, and thanks to Natalia’s help, the charity fund paid for the entire operation!!!) We didn’t worry about the organizational details at all. We only thought about our daughter. The operation was successful, and we are already returning home. We didn’t pay anything for the services, as many people are concerned about this issue. Trouble can knock on anyone’s door! The main thing is to know where to go for help — Experts Medical, you are the best!

A wonderful experience at Acıbadem International Hastanesi. The staff were very responsive, professional, and well-coordinated throughout my treatment. The food offered was also very tasty. Special thanks to Madlen Sahnazoglu, Mehmet, and nurse Ferda for their care, support, and kindness. They made me feel comfortable and well looked after. I definitely recommend this hospital to friends and family.

They took excellent care of me from start to finish. Starting with the translator Yusuf, who helped me with all the paperwork, and ending with the nurse — especially Meltem, who was incredibly caring and always took the time to explain everything clearly. My doctor, Caglar, is very experienced and truly compassionate.
The night I spent in the hospital was very comfortable, the nurses were attentive and supported me the whole time. I am now waiting for good news, but so far everything is going very well. I definitely recommend this hospital — both for their expertise and for their warm, welcoming approach.

Everything was good — an individually tailored protocol for my case. Well organized, and they are very attentive to everything they do. Satisfied with the service. Round-trip transfer is included. They also pick you up and drop you off at the airport. A private room in the hospital with a private bathroom. Well cleaned, I was able to recover. Much better than Swedish IVF!!

At this group’s branch in Fulya I had surgery in 2022 and was very satisfied; my aunt had major surgery the same year in Maslak, I was her companion and observed everything closely. But I cannot say the same about Yeşilköy: besides a serious hygiene problem, we were surprised by the shortage of staff on the floor and the shortage of supplies. We paid half a million for 2 nights — of course, for our health, but I don’t want to list one by one everything the cleaning worker did wrong. In the post-discharge SMS survey I noted my complaints, and within 2 hours they called and apologized, but the second surgery we plan with my doctor in 2 months I will never do at Acibadem Yeşilköy International. I will recommend it to no one — as a doctor’s daughter and a person who pays attention to details, I will say: all of this is far from pleasant, and as for “class A” — that’s an outright disaster. I cannot fail to mention this separately. The 4th floor nurse Perihan is a person who does her job properly. To the orderlies — Besime hanım and Suzan hanım — thanks again: during their shifts they work alone with all their heart on the entire floor. To those who ask me about my changes and want advice, I will of course recommend my doctor, but the hospital — never. What does it mean when a kitchen worker entering the room of a patient sleeping after surgery has their phone ring? After waking the patient, they apologize. Twice we saw the floor being wiped and then the same cloth used to wipe the countertop. Your hospital is very far from “hygiene,” decorating the entrance with a New Year’s tree is not enough….

I had a great experience at Acibadem Hospital. On my way to Istanbul I got very sick — severe congestion. I needed to see a doctor to figure out how to proceed and whether I could even fly. Doctor Aras Senvar was magnificent. He listened to my complaints and then used his more than 50 years of experience to guide me. After the examination he laid out in detail which medications he was prescribing and why he believed they would help. My translator was a young man named Uruk. He was also excellent. When answers to some questions were needed, he found the right ones. Several administrative issues arose because I was admitted the same day I sought help, and he helped resolve them all. And finally, a girl named Elanara — she was the first to take my call and found a way to book me into the ENT department, whose schedule was already full. I called at 8 a.m. and by noon I was already being seen — all thanks to her wonderful attitude and “everything is possible” approach. If she had simply said the schedule was full, I would not have been seen at all. Thank you to all these people. Although I hope I won’t have such illnesses and need urgent care again, IF it does happen — my first call will be to Acibadem International Hospital.

Huge thanks to Dr. Salih for their amazing care during the birth of my baby! Feeling so grateful for their support and expertise.
I wanted to take a moment to express my sincere gratitude for Dr Salih care during the birth of my baby. Your expertise and support were invaluable, and I felt so safe and well-cared for under your guidance.
I am incredibly grateful for your patience, kindness, and the way you helped me through a challenging but ultimately joyful experience. Thanks to you, I have a healthy baby, and I’ll always cherish the memories of that special day.

I would like to express my sincere gratitude to the entire medical team at Acibadem International Hospital for their exceptional care and professionalism.
I arrived at the hospital with a sudden medical problem shortly before my return flight. From the very beginning I felt safe and well cared for. The doctors and nurses acted quickly, clearly explained every step, and performed all the necessary examinations so that I could fly safely.
I especially want to thank the patient concierge who was with me the whole time. He helped me at every stage of the process, arranged examinations without delays, contacted the hotel, and made sure everything went as quickly and comfortably as possible. His support significantly eased a very stressful situation. I am truly grateful for his kindness, patience, and professionalism.
Thanks to the care of the whole team, I was able to return home safely and with peace of mind. I highly recommend this hospital and deeply appreciate the work and dedication of everyone involved.

Both my 9 year old daughter and myself had treatment here. It totally surpassed all our expectations! The doctors were so nice and helpful. Meysa, the translator who helped us all along the way, was AMAZING! We would highly recommend this hospital to anyone!

This is a great hospital, the doctors and staff are very good, and the conditions are above average. My daughter was born here, and the service and support were five-star. However, please be aware that prices for foreigners are extremely high — to the point that they feel exorbitant. For a simple spirometry they quoted me 22,000 Turkish lira (over $500). When I objected, they immediately lowered the price to 15,000 Turkish lira (which demonstrated that the original price really was a rip-off), but even that is still too much. I went to another hospital and paid 1,000 Turkish lira. So, if you are a foreigner, I recommend going elsewhere. And always confirm the prices for examinations before the consultation.
Overall Impression
Acıbadem Hospital is an excellent clinic with outstanding service, highly professional staff, and incredibly supportive translators. The local Georgian translators working at Acıbadem are wonderful, they were extremely attentive, kind, and helpful throughout my entire visit.
Positive Experience
From the moment I arrived, the local team made me feel well cared for. A special thanks goes to Tsira, the invited translator, who was truly exceptional. She helped me tremendously by organizing my appointments, resolving scheduling issues, and ensuring I could see many doctors on time. Without her dedication, I would not have been able to complete so many consultations efficiently.
I also want to sincerely thank Tamar Melashvili, Natia, and all the Georgian staff at Acıbadem. They went above and beyond in every aspect. These are remarkable professionals who are not only skilled but also deeply compassionate. Their kindness and dedication were the highlight of my experience.
Challenges Faced
Unfortunately, my initial arrangements through external providers in Georgia were very disappointing. Nothing was properly planned when I arrived, not even my appointments with doctors were scheduled. The local hospital staff themselves were surprised by the lack of preparation.
The DGS provider team did not assist me properly. They rarely gave clear answers, often failed to organize transfers or doctor visits, and never informed me in advance about preparations needed for tests. Because of this, what should have been a 2-3 day medical check-up turned into 4–5 days, disrupting my plans. Without the incredible help of the local Georgian staff at Acıbadem, my tests and consultations might have stretched to 10 days or more.
Recommendation
For anyone planning to come to Acıbadem for a check-up, I strongly recommend contacting the hospital directly and avoiding third-party providers. The official hospital team is professional, organized, and genuinely cares about patients.
Conclusion
Despite the challenges caused by external service providers, my overall experience at Acıbadem Hospital was excellent thanks to the local Georgian team. They are an invaluable asset to the hospital, and I am truly grateful for their support.
Everything about the place is nice, but the prices are very high. In the end, this is the healthcare sector, and it feels like if you don’t have money, you’re not meant to receive treatment.

So far I have had a wonderful experience staying at this hospital.
One of the biggest conveniences was the free transfer they arranged: they not only drove us from the airport to the hotel and back, but also provided free transfer to all the doctor’s appointments. This support significantly eased the whole process and made it less stressful.
Special thanks to Danna, who was incredibly responsive and kind throughout the entire time. She handled the organization of all our appointments and was always available to guide us through each step. Her communication and dedication to her work truly stood out and meant a lot to us.
Although we have not yet finished the procedure and will continue with follow-up appointments and treatment, the experience so far has been very positive. We feel confident and at peace, knowing we are in reliable hands.
Thanks again to the whole team for making this journey smooth and treating us with such care and respect.

A few days ago I had rhinoplasty at this hospital. Even though the prices are quite high, I was very satisfied with the service. The nurses took very good care of me. They were sweet and friendly. The only negative point, besides the prices, is that the staff barely speak English, so it can be difficult without a translator.

The doctors at this hospital are very good, very polite people who know their job, respect their work, amazing people. However, the hospital itself is run in the spirit of a cunning Istanbul taxi driver or with a racist approach from management: they count the bill. They write 100 for a Turkish citizen, 250 for a foreigner… If you have money — go, let them fleece you.
I would like to sincerely thank you for your attention and concern during my visit to your hospital. Thanks to the help I have received, as well as the pleasant hospital staff and wonderful nurses, I feel much better now.
Acibadem Hospital is the highest category hospital I have ever seen. Orthopedic surgeons are real pros! The staff is very friendly. I am glad that I chose this hospital and was operated in it. Thanks again to everyone.
I want to thank from the bottom of my heart the doctors of the Department of Reproductive Medicine at Acibadem – they gave us the happiness of being parents. My husband and I are 34 years old, we have been married for 12 years, during this time it did not work out to conceive a child. This hospital was recommended to me, and I am very glad that I turned to them. Our son is already a year and a half! Thank you very much!

This is a luxurious private hospital. Private rooms are allowed one companion. For simple operations it is worth coming here. However, in the urology department I do not recommend Professor Bülent Alagöl. As a doctor he has poor communication with the patient, as well as incorrect diagnoses and treatment.
Everything is cool! The hospital exceeded all my expectations.
Thank you for your help and professional approach!


























