Hematology clinics abroad

A huge thank you to the wonderful team at the Isotope Department at Ichilov, who do a holy job with patients like me from all corners of the country and provide them with the most attentive and professional examinations and treatments one could wish for, especially for the life-saving PT CT examinations! Thank you, Prof. Roni Gamzu, for always following up and inquiring how patients are feeling, it is not at all a matter of course. You are a man of high soul, may you be blessed for life!

Translated with DeepL.com (free version)

Excellent service and attitude, highly recommended.

Dr. Metzger Yoav and Dr. Holzer Eitan are wonderful, attentive and highly professional doctors, there are no words to describe.
Sincerely, Suzan Vered Mizrahi

To all the staff of the Radiotherapy Department at Ikhilov Hospital: from the reception staff, technicians to Dr. Yasmin, thank you so much for your care, understanding and attention. You are saving lives. Best of luck to you in your work. Love you, Shimshon Yehezkel

A top notch hospital and with excellent standards – hopefully you won’t need…. But we received excellent treatment, many thanks to the angels who work at Suraski.

My daughter had brain surgery with Prof. Dr. Constantini and Dr. Lior Gonen. Doctors from God. After the surgery we went to the intensive care unit for children, there are no words to describe – just “angels in white”. There are no words to describe the care, attention and dedication. Thank you.

My name is Anastasia, I am from the Republic of Moldova.
Four years ago I was diagnosed with diffuse large B-cell lymphoma. My treatment was at Ichilov-Suraski Clinic, and in 2019 I had a bone marrow transplant. I am glad we decided to be treated at Ichilov specifically. I was in the best place, with the best doctors, wonderful people, with a truly family-like attitude. It is a place where you are not left alone with your problem. My doctor and the whole team of the international department take care of me until today, even though I am not in Israel anymore.

I want to tell you my story of acquaintance with the hospital Ichilov (Sourasky).

In Russia, I was given a disappointing diagnosis: kidney cancer and the only method of treatment in my city is abdominal surgery with kidney removal (nephrectomy). I had no symptoms of the disease, blood and urine tests were normal, and a tumor with a diameter of 4 cm was discovered by chance on an ultrasound.

I am 44 years old and I refused to believe that I, having a leading healthy lifestyle, can have such a terrible disease. I decided to undergo a diagnosis and, if necessary, treatment in Israel. I sent inquiries to different clinics on the Internet and a few employees from various departments of international medical tourism called me. I chose the Ichilov Hospital (Sourasky) and I will explain why.

My grown-up son accompanied me on a trip. We were assigned with an employee who accompanied us everywhere, sat with us in the queue, got us into the doctor’s office for a consultation. The organization completely fell on her shoulders, I could only obey and do what they say (for that many thanks to her). Without her and without the knowledge of Hebrew, we would definitely have been lost in these labyrinths of the hospital.

Doctor Avi Beri was a very pleasant man, a man of few words, like all surgeons in my view. Unfortunately, he confirmed my diagnosis and suggested two treatment options: tumor resection with a da Vinci robot, or radical nephrectomy with a laparoscopic method. I agreed to the last, because the tumor was located in the center of the kidney, and for my peace of mind it was preferable to have a nephrectomy by laparoscopic method. The next day I went to the hospital, and at 3 o’clock in the afternoon, I was operated on successfully by the doctor Avi Beri for an hour. I recovered from the anesthesia quickly, there was a slight pain in the right side, I have something like boots on my legs there that squeezed the air, pressing lightly on my lower leg to avoid blood clots on my legs. Only 2 small scars are visible (like mosquito bites) on my body. According to the nurse’s words, the kidney was removed from a small incision on the scar left after an appendectomy performed in childhood. The next day my hemoglobin dropped sharply, dizziness stopped after blood transfusions. I was staying in the ward for 3 days, after which I was discharged in good condition. The sensations of severe pain were absent during all these days, it was painful only when they took blood from a vein for analysis, but that’s no big deal.

Impressions from the department of international tourism Ichilov (Sourasky) and from the medical staff are very positive, although no one will take bows before you for paying a lot of money for medical services. I didn’t pay extra money into anyone’s pocket. Everything is organized clearly, competently, and professionally. The very appearance of the medical complex is very impressive: multi-storey buildings made of glass with a helipad on the roof of the main building. It is impressive and surprising – how such architectural beauty was created in such a small town!

My story is not an advertisement, I am an ordinary patient who wanted to share my impressions with you, because I remember very well the moment when I eagerly read into all the reviews of patients from different clinics. I hope my story to someone very useful. Now I am at home in Russia. The operation took place a month ago, I feel good. In six months, I plan to come to Sourasky again for a control examination. Thank you all for your attention!

Ichilov is a huge medical center with the latest equipment, where the professionals of their craft work, who are ready to help even in the most difficult situation. In this hospital, I was replaced by four joints, but during the preparation and during these operations, the doctors found serious problems that interfered with the implementation of almost every endoprosthesis. However, every time the doctors of this hospital found a solution to the problem and all operations were performed without any complications. I am very glad that I chose this particular hospital and my doctor Professor Aaron Menachem who operated me on all four times.

My daughter and I have been to this clinic three times for leg surgery.
Our attending physician – orthopedist Dr. Ethan Segev – is a Doctor with a capital letter! We are very grateful to him for his work. We have full confidence in him and his professionalism and thank Smetankina Maya for her help!
Dr. Segev corrected the position of our daughter’s legs, chose the right technique and correctly installed and reinstalled the plates in the knee joints in 2 years. The operations were very successful. So successfully that, for example, less than a day after the last operation, we were already discharged home!
We also express our gratitude to the entire staff of the Dan Children’s Department for the attention and care shown to our daughter.

Hello. I want to share my story of illness and recovery. I am the mother of eight children, and now I am the grandmother of two grandchildren. In 2011, I was diagnosed with cancer of the right breast (grade 3 carcinoma). diagnosis. But the proposed treatment immediately shocked my husband and me, to put it mildly. On the recommendation of friends from Israel, we turned to the international department of the medical center Ichilov. We were immediately consulted about the necessary examinations and operations.

Very friendly and responsive staff (unlike Moscow!) All our questions were answered in great detail. In five working days, I had all the necessary examinations and I received a consultation from the leading mammologist-oncologist Prof. M. Inbar. I will not describe everything in detail – I will say the main thing: my breast was saved, the tumor was reduced to 5 mm, and a lumpectomy was performed. In Israel, I received only one course of chemotherapy, the rest of the courses and radiation therapy I received in Russia, since I could not afford to leave my family. The operation was performed by an excellent surgeon-prof. Shnebaum. I want to express my immense gratitude to all the doctors and staff of this clinic! I have been living a full life for three years now.

I visited the hospital in March 2015 for examination and then in May 2015 for surgery to remove squamous cell carcinoma of the tongue at the Ichilov Medical Center (Sourasky) in Tel Aviv.

I have never met such attention, attitude, equipment, and conditions in Russia, anywhere!

The department of medical tourism picked up a convenient time and sequence of all procedures. In the laboratories, they masterfully performed all the manipulations during the examination. The results are recorded on a CD, the documents are translated into English. Everything was clearly explained.

The operation was carried out by a team with the magnificent ENT-surgeon Moshe Yuda headed.

Several shifts of nurses were caring of me and bringing back to life. The attitude here is different in principle: it is important for the medical staff not only to do their job, but also to cooperate with the patient – we are equal in the process of recovery by importance! And the issue is not that I paid for the operation. They treat the fellow nationals for free and completely on the same conditions! Attitude to all is the same. The staff bears and forbears. By the way, there are Russian speakers in every shift! Absolutely comfortable, calm, humanely, and very nice.

Many thanks to the Israeli medicine, the Sourasky Hospital (Ichilov), which is able to instill hope, give life, and very carefully treats patients!

I will try to objectively convey my vision regarding this hospital:

My doctor / surgeon was Mr. Avi Beri. I can judge his approach to treatment and professionalism subjectively by 5 points out of five. Any unnecessary tests and other things have not been assigned. Moreover, according to his recommendations, some procedures and analyzes were replaced during my visit by others. This became clear and necessary after the examination. The treatment plan was 95% saved from the planned one (before my first visit). This preliminary plan was presented to me on the basis of the first data.

As to the money, I spent the amount according to the planned budget. Conditions before and after surgery are quite satisfactory. The purpose of my trip was to get a quality treatment, with the result. If you want to see luxury wards, as far as I know this can be obtained, for example, in Assuta, or in the period after discharge. In no case, I don’t want to say bad about this clinic. Nurses are qualified, attentive, and responsive.

The work of the department of international tourism in all honesty leaves much to be desired. But again, I don’t talk about all the employees of this department. I would like to thank Irina (department of international tourism).

In my opinion, the problem of this department is the speed from addressing to the first visit to the doctor. I mean, when you want to be examined by a certain doctor. Of course, you can do it in the same Assuta, but it will cost other money. I was limited in budget, I could not afford it. In view of this, I would have to go to this clinic through Experts Medical on subsequent requests. This circumstance has allowed to save time, nerves, and as a result money.

I tried so that people who need help in Ichilov could read and avoid mistakes. Thanks Ichilov and the people who work there. Health to you, friends!

After detecting oncology, I immediately decided to go to Israel for treatment. Examination and diagnosis in Ichilov were conducted very quickly, in ten days, plus chemistry at the same time. Then I went to chemotherapy every three weeks. After repeated examination, I was operated on. It should be noted that I did not even feel like a cancer patient thanks to such a good approach. I recommend coming here to everyone who is sick.

The best, and this is not an exaggeration. They were approached several times, but each time the impression remained the most positive. Always polite and friendly staff, very clean, delicious food. The only minus is that they don’t wait for semolina, usually there are others on the menu.

I liked how they organized the matter with the transfer, when we did not have to stay in the hospital, they took us to the hotel comfortably. The notorious heat in Israel is easily tolerated with air conditioning. In general, they took care of the conditions. Well, the results of the treatment are certainly excellent. I recommend this clinic to everyone.

I have never met a more humane attitude than in this clinic. Here, everything is really aimed at not only curing a person and giving him health, but also providing maximum comfort during the treatment. During the course of treatment, we settled in a hotel 100 meters from the clinic, it was convenient to get there, although the heat was unreal. We were always accompanied to all professional departments.

A couple of times the procedures were done at night, at three o’clock – we had to get up on the alarm clock, but again, we were not alone. My son had to spend two days in the hospital, and the food here was much tastier than in most Russian hospitals. There was a curtain in the ward, it could be closed and no one bothered. It is immediately clear that they understand what personal space is. Overall, I was very satisfied with the quality of service, not to mention the treatment that helped my son recover.

I am treating in Ichilov.

I heard many negative reviews from the Israelis themselves (I apologize for such a frankness), but I myself have never been “caught.” Everything that they did there with me was top-notch, very attentive staff, instant response to everything.

Maybe I just was lucky!? I don’t know. But I highly recommend it!

I was sick for three years! In Ukraine they shot me, they said I was healthy!!! but I was sick and tired!!! No one heard me, they said I was a pretender!!! Many diagnoses were made and treatments were not clear for three years, I was tortured!!! they decided to go abroad!! they chose Israel!!! what she didn’t regret for a second!!! she went and Ikhylov!! the doctors are top class!!

the girls who accompanied me probably worried about me more than I did!! doctors don’t have honor like ours do, doctors are simple and very smart, the specialists are top class!!!! in a few days they made a diagnosis, conducted all the examinations!!! huge thank you to everyone who was involved in organizing my trip, to everyone who accompanied me everywhere, and thank you for your professionalism and excellent attitude towards people!!! I advise everyone to go there!!!!

I came to Medstar Hospital in Antalya in August 2024 in a very serious physical condition. I had no diagnosis, no knowledge of Turkish, in short, I was helpless. Luckily in the hospital we were lucky to have an interpreter Saida, a person of high organization, competence, and professionalism. We managed with her help to get all the necessary tests done in a week, get consultations with specialists and the diagnosis and treatment was determined within 2 weeks. I am now in the process of treatment at the hospital. I don’t want to imagine how much harder my hard road to recovery would have been if it wasn’t for the help of specialists like our Saida, Dr. Oncologist Prof. Mükremin Yusal, nurses. My husband and I are very grateful to all the staff at the hospital and we are very hopeful for recovery.

I am always uncomfortable with the hospital atmosphere, but at Medstar Antalya I was given a check-up service without waiting in line, all tests and procedures were done in a quality and detailed manner. The staff was friendly and caring. I would recommend Medstar Antalya professionals.

I recently had a hysterectomy surgery at Medstar Antalya Hospital. I would like to thank my doctor Nalan Jihangir and her team for their support, professionalism, attentiveness and friendliness at all stages before, during and after the surgery. If you are looking for a doctor who values your trust and respects your confidentiality, I recommend Nalan Cihangir, a specialist in gynecology and obstetrics at Medstar Antalya Hospital.

Had a rhinoplasty consultation with Dr. Hasan Yilmaz, who was highly qualified and attentive. The staff, especially Ozge Ucjar, accompanied me at all stages with warmth and care. The atmosphere at Medstar Antalya is cozy and the hospital does not resemble the usual medical facilities. This place helped me to cope with my anxiety.

On November 22, I visited the ophthalmology department of Medstar Antalya Hospital. I would like to thank the reception staff, ophthalmologist Zafer, his assistant, as well as my daughter’s favorite doctor, pediatrician Kerem, and nurse Muradiye for their attentive attitude. We were able to spend our time in the hospital with comfort and positive emotions. Thank you to the whole Medstar Antalya team!

Dr. Fatih Gündoğdu is a wonderful specialist. Although I was skeptical of private clinics, Medstar Antalya changed my mind with its fast, solution-oriented and attentive doctors and nurses. My fears before the surgery were completely dispelled. I recommend it to everyone!

I have been undergoing examinations and surgeries at Medstar Antalya Hospital for seven years now. There are professionals working here, from the doctors to the nurses. I recommend to anyone looking for quality medical services in Antalya.

I went to Medstar Antalya to see Prof. Ismail Gömceli, who I consider one of the best surgeons in Turkey. His professionalism and attentiveness inspire confidence. The services of the hospital are at a high level, but the prices announced before the surgery almost doubled after the surgery, which caused inconvenience. I recommend that you check the cost in advance.

I gave birth at Medstar Antalya Hospital on August 17, 2023. From the doctor Murat Bulut to the nursing staff on the sixth floor, everyone was attentive and friendly, helping me cope with the excitement of my first labor. A huge thank you to the whole team for their patience and care!

Dr. Demir is an exceptional pediatrician, always accurate in his diagnoses and extremely attentive. Our family has long trusted Medstar Antalya and appreciate the quality of the hospital’s services. Thank you to the entire staff, especially Dr. Demir, for their professionalism and care!

I would like to thank Dr. Dilek Demirez from Medstar Antalya for his professionalism and the nurses and staff on the fourth floor for their care and attention during the post-operative period. Everything was organized at the highest level!

We express our deepest gratitude to our doctor Emre Gunakan and our midwife Mrs. Ilayda for being by our side during this special and unforgettable journey.

Dr. Emre is not only a very successful specialist in his field, but also a person whose care, compassion, patience and truly fatherly attitude always gave us confidence. He calmly listened to all our questions, eased our worries and did everything possible to make the birth process as comfortable and calm as possible. Thanks to him, we realized how important a doctor’s human approach is along with his knowledge and experience.

Mrs. Ilayda was with us at every stage. Thanks to her smile, care, understanding and support, we never felt alone. In the most anxious moments she gave us strength, paid attention to every detail and made this wonderful experience even more special.

If today we are holding our healthy baby in our arms, it is largely thanks to you. We are very glad that our paths crossed. We were incredibly lucky to meet you. Thank you for your work, love and dedication. ❤️🌸

This is a message of gratitude. On February 19, Professor Semsettin Okuyucu performed surgery on my three-year-old son to insert ear tubes and remove adenoids.

Many thanks to our doctor — he explained the entire process in detail and showed great attention to the child.

I also want to thank the staff of the day observation ward. In those few hours after the operation, nurses Dilek, Simge, Aleyna, Beyza and Mrs. Refika cared for us very attentively, were patient and kind. Thanks to you and your attitude, this period went much more easily for us.

Many thanks to everyone who took part. Medicana International Ankara Hospital is very lucky to have such attentive and professional doctors and nurses 🙂

A hospital where I was made to wait in every department and was not seen on time in any of them 🙂

Right now I am in radiology and have already been waiting for 50 minutes.

My father Omer Ipek was operated on at Medicana hospital by Professor Dr. Ismail Hakki Ozhan, and our experience cannot be put into words — we were incredibly satisfied.

Dr. Ozhan showed the highest professionalism, thoroughness and humane attitude, becoming a true source of healing for my father.

From the preparation for the operation to the postoperative period, he thought through every detail with great attention, explained the whole process clearly and helped us stay calm at every stage. Thanks to this, both my father and our whole family felt completely safe. My father’s words: “I did not expect the operation to go so smoothly” best describe the skill of our doctor.

Dr. Ismail Hakki Ozhan is not only an excellent surgeon, but also a doctor who knows how to listen, understand, support and inspire confidence. The operation was performed brilliantly.

During this important period, he patiently answered all our questions and played a huge role in restoring my father’s health. We are infinitely grateful to him and wholeheartedly recommend him to everyone.

Thank you for your work, doctor. 🙏💐

As someone who came from Canada for a kidney transplant, I can say that I had never been to Turkey before, but I was very impressed by the hospitality of the Turkish people — from the airport all the way to the hospital itself.

When I entered the hospital, I was pleased to meet a medical team completely devoted to their work. All the staff were so professional that I immediately felt confident that my problem would be solved successfully. This was made possible by the availability of the doctors, the ease of communication, and the work of the international patients department led by Mr. Onur and his team.

All the departments we needed were located in one building — from the third basement level to the first floor, which allowed us to complete all pre-operative examinations in less than a week. That is truly impressive.

My donor and I received approval for the transplant. When the time for the operation came, I can confirm that it was carried out professionally and with full dedication. After the operation I felt neither pain nor dizziness, especially compared with my previous treatment experience in my country of residence.

I would like to express special gratitude to our nephrologist Professor Siren Sezer, surgeon Dr. Ulas Sozener, and their teams. After the operation I was placed in the intensive care unit for a day to monitor the function of the new kidney. Thanks to the care of the nurses, especially Mrs. Esra, I felt very well.

After being transferred to a regular ward, I was warmly welcomed and cared for by the nurses on the ninth floor. Thank you, Mrs. Irem, and your entire team.

I am happy to report that as early as the fifth day after the transplant, both my donor and I were healthy enough to be discharged.

For all the good that I saw in this country, and especially at Medicana hospital, I will gladly recommend that my friends with similar problems consider this treatment option.

In the first month of pregnancy, on a friend’s recommendation, I met Dr. Emre Gunakan. Despite my anxiety, which only intensified during pregnancy, thanks to him I spent very comfortable and calm nine months. Every time I started to worry, he helped me calm down — like an older brother or father.

When labor began, his very presence in the operating room and in the corridor gave me a sense of security. The whole operating team was very kind and dedicated. I especially thank the anesthesiologist Mr. Gazi — he greeted me very warmly and helped me get through the cesarean section without extra stress.

On the first night the nurses were attentive, and I am especially grateful to Mrs. Bedriye, who helped with breastfeeding, and to nurse Ayuca.

Now about the hospital’s downsides. After the birth of the child, the first examination by pediatrician Mr. Ali and his nurse turned out to be extremely superficial and indifferent. Later, another pediatrician, Mrs. Banu, while examining my baby, discussed New Year’s Eve plans with a colleague as if we were not even there, and did not even look us in the face. It is precisely because of this experience that I will no longer choose this children’s department.

These are my impressions and observations. And to the whole team of the obstetrics and gynecology department and the floor staff — many thanks and love.

On 29.01.2026 I had a premature birth, and I want to thank with all my heart Dr. Deniz, who was by my side throughout this period and supported me not only as a doctor but also as a person.

From pregnancy to the birth itself, he accompanied me at every stage with patience, understanding and great dedication. He always answered my questions sincerely, eased my worries with his calmness and helped me feel safe. I felt support that was not only medical but also psychological.

At such a special moment in my life, I was incredibly lucky to meet such an attentive, knowledgeable and trustworthy doctor. I sincerely recommend him 🥰

On December 17, 2025, I paid for and underwent an MRI of the knee joint. When the results were ready, I naturally asked for the MRI recording on a disc.

It turned out that you have to pay for this too. For an ordinary disc worth about 5 lira, I was charged 350 lira.

Until then I had always agreed to all the conditions, considering it a private hospital, but such a fee is too much. Even private medical offices these days do not charge for such a service.

Very shameful. In the past, when it came to health, I always chose this hospital. Now I will come here only if I cannot find an appointment elsewhere.

Last week I came to Medicana Ankara hospital for a follow-up examination, and overall my impressions were positive.

The hospital is modern and clean, the waiting areas are comfortable and well organized, and great attention is paid to hygiene. The staff are attentive, help with navigation, and registration is quick. The doctors are professional, explain everything in detail and patiently answer questions.

The only drawback is that during peak hours you have to wait a long time in some departments. The medical equipment is modern and inspires confidence.

Overall, this is a reliable, comfortable and high-quality hospital for both planned and emergency visits.

My review concerns the endocrinology department and Dr. Mina Gulfem Temizturk.

I came for a general preventive examination, but the doctor was very gloomy and tense, so after the appointment you seem to lose all your energy for the whole day.

This is not a doctor with whom you can feel comfortable communicating. I do not plan to consult her again.

Our paths with Bahar Şentürk crossed in the Department of Gynecology and Obstetrics. And it is good that there are such doctors. He is an incredibly responsive and warm person. He helps with all sincerity. Many, many thanks to him. I also have to thank the nurse Elif Topsoy. Today she helped me with my sugar loading and blood draw procedure. She calmly explained and followed every detail step by step. You know, we new moms get a little anxious:) If you are going on a trip with Medicana Ankara for childbirth, find Dr. Bahar first and trust the nurse Elif. May your labor be a pleasure ❤️

I had a very nice experience with Dr Razek Kazancioglu. He is very knowledgeable and helped me in the internal medicine department.
Special thanks to Saida Abukar (the internal department translator) for help and guidance in the hospital.

Yesterday I underwent a minor surgery in the general surgery department. I am grateful to my doctor OSMAN YUKSEL and also to my nurse SUMMAYA. You took such a wonderful care of me, thank you very much.

We can’t thank our women’s health and obstetrics doctor, Associate Professor Dr. Faika, enough. She always supported us both before and after labor. She is not just a doctor, but more like a member of your family, supportive both psychologically and spiritually. Despite her busyness, she is always on call, with a smile on her face and with inexhaustible positivity – a unique woman, doctor and mom. Alp and I are very happy. We are glad to have you, doctor. Doctors like you should be appreciated in this country. To receive dozens of patients and newborns day and night, paying attention to each with such dedication and labor – it is very difficult. Your labor is impossible to appreciate. A huge thank you to Medicana and to you.
Also endless gratitude to the breastfeeding nurse and educator Filiz Hanim. The first moment after giving birth is so important. Were you able to breastfeed? Or will you be able to manage your milk properly to help your baby? She supported us psychologically and was always there for us, keeping us from thinking about such questions. My son is now 8 months old and we are still getting useful information from her and that makes us very happy.

On January 6, my wife underwent a cesarean section surgery. We went to Dr. Emre Günakan, Associate Professor, on recommendation and we were very satisfied throughout the whole process, from start to finish. Thank you to the anesthesiologist Dr. Gaza Akkurt and the entire operating room team for their care and attention. My wife was pain free and quite comfortable until discharge. The nurses and all the staff on the ward were also very helpful.

I had a bone marrow transplant in the bone marrow department, everything went well. I would like to thank Ekin Kurchali. I would like to thank the nurses of the department Merve Ezbek, Onur Atak, Hatice Yarar, Ishinsu Shark. They were very helpful, very diligent and very skilled in their work.

My third child was born, and all three were born in private hospitals. Medicana was considered the best among them, and we paid a high price. But it was here that for the first time I paid for the baby’s first check-ups — the jaundice test and so on, whereas in the other two hospitals all the checks within the first week were free. An indifferent, absurd atmosphere, staff with stony faces. In the maternity ward almost no one came to me — neither for the baby nor for me. No friendliness, no attention, no willingness to help… I did not like it at all.

Today I had an angiography with my doctor Murat Can Guney, and I want to thank him once again for his attention and care.

I especially want to thank nurse Mehtap Corlu — she cared for me as if I were her own child. I send her five stars for her attitude.

I also thank the other nurses and the staff member who accompanied me around the department. Although I do not know their names, you were all very attentive, considerate and polite people.

Thank you to the coronary intensive care unit!

In the waiting area of the obstetrics and gynecology department, fathers sit while pregnant women stand.

In my opinion, men should not be in the women’s clinic area. If they want to see the child, they can be invited inside one at a time, and the rest of the time they should wait outside.

Hello, we came from out of town to see a thoracic surgery doctor, Dr. Rekha. I can’t say anything bad about the doctor, he is a true professional, it’s good that our paths crossed with him. We stayed on the 10th floor, the nurses Gulnaz hanm, Esra hanm, Aybyuke hanm, Simge – all very attentive. Nurse Meral – I was very satisfied with your help, thank you very much!

Had an operation at the orthopedics department and stayed for a day. The close attention of the medical staff (especially Ms. Ece, my nurse) and the competence level of my doctor, Prof Dr. Şadan Ay were amazing. I don’t recommend anybody to get sick but if you are sick this hospital is the right chouce to receive the best treatment.

The hospital is very crowded. In the children’s department there is chaos and crowds of people every time. A routine appointment and blood test take hours.

Last week, in an emergency situation, the doctor prescribed an IV for my son, but there were no places in the emergency department, so we were admitted as inpatients. For an hour-long stay in the ward, the money was charged to the insurance company.

My dad was suffering from tumor in between his eyes. He was operated on by Op. Dr. Hakan Yakupoğlu. My dad woke up a few hours after the oppression and he wasn’t in too much pain. And he even started walking the next day. We thank Allah for leading us to a nice hospital and a great doctor. Totally recommend.

I’m a patient after kidney transplantation, so it’s extremely important to me to keep a certain level of medicine concentration in the blood because I can loose the kidney. I came to Medicana to pass the specific blood tests and I needed the results to be ready the same day. The guy on the reception promised they would send the results to my email the same day but after they actually took the blood it appeared that the most important test would be ready only tomorrow! This is totally unacceptable!!

On 27.07.2021 I had hernia surgery. We were very satisfied with our doctor Hakan Emmez, as well as with the 7th floor nurses Onur Ates and Mrs. Zeynep.

The only complaint is that the paperwork and procedures at the hospital take too long. But overall I am satisfied with the result.

The hospital is modern, but managed, in my opinion, with a provincial mindset and a clear emphasis on making a profit. If it were not for a few very valuable surgeons and experienced doctors, we would not have chosen it.

During the pandemic, safety measures were reduced to posters and hand-sanitizer stations: temperature was not measured at the entrance, the HES code was not requested. The elevators were overcrowded, including with staff. Relatives were allowed into intensive care only in masks, without protective clothing or shoe covers.

An elderly patient after a serious operation was given food that was hard to digest — beans with rice. The approach to the emergency room is inconvenient, and cars get in the way of ambulances.

I hope we will not have to deal with this hospital again.

Although I arrived at radiology exactly on time, I had to wait in line for 45 minutes.

The fact that the MRI would be with contrast should have been mentioned at the time of booking, but I was told only just before the procedure. I was simply given a prescription and sent to the pharmacy to buy the drug.

A very strange organization.

My father was in the hospital for three days after the operation.

The nursing care could have been better. It is wrong when the main part of monitoring the patient is effectively shifted onto the accompanying relative.

The hospital is overcrowded and now differs little from a public one. The only difference is how much money you have to pay out of your own pocket.

There is practically no parking — you have to circle around the hospital for a long time looking for a spot.

The hospital has good and qualified doctors, but the radiology department is a real nightmare.

The staff work very inefficiently, which greatly affects the quality of service. Even for a simple MRI you have to wait for hours. Radiology always has the longest queue in the hospital.

The doctors, nurses and medical staff here are excellent, but the administrative staff, unfortunately, let it down. In terms of hygiene everything is well organized — there are sanitizers on every floor.

On February 15 I had surgery to remove my gallbladder. Now I feel well and want to thank Professor Dr. Onder Surgit, who operated on me.

I also thank all the 4th floor staff for their work and care.

My wife had an angiography. While I waited for the results outside, no one seemed to understand the state the patient’s relatives were in.

I went after the doctor and asked how it went. He briefly replied that everything was fine and the nurse would explain everything. When I found the nurse, she said I would have to wait another six hours.

In the end I was terribly exhausted and remained very dissatisfied.

The cardiologists here are good. But there seems to be not enough staff, and the waiting time is too long.

My wife underwent surgery for a brain tumor. Many thanks to Professor Dr. Gokhan Kurt and his assistant for their attention, care and kind attitude.

May the Almighty not deprive us of such people. It is good that you exist.

On the recommendation of an acquaintance, after the age of 48, I went for an examination for the first time on 17.01.2026 to the cardiology department to see associate professor Alper Kanbay. I had back pain. Exceptionally attentive, explaining point by point and several times over…

Overall I am satisfied. The doctors, the staff, the hygiene — everything is fine. Only during the last blood draw there was a single staff member, and it was a bit hard for the nurse — fairly so. Attention needs to be paid to staffing levels. For more efficient work.

In the 6th month of our search for a doctor for our son, we were finally able to say “found.” In various hospitals, in the field of pediatrics, we had negative experiences with many doctors, but here, after an appointment with the specialist doctor Büşra Süzen Çelbek on the 10th floor, my spouse and I said — that’s it, we have found our doctor. Dear professor, may your energy never run out, health to you and to our children, thank you.

At Liv Hospital, in the surgical department, the assistant Emel pleased me greatly with her attentiveness and smile, thank you very much.

My daughter was examined by Dr. Büşra Süzen Çelbek from the pediatrics department. Our doctor’s approach and attention were very good. With the wish that we go through the period leading my daughter to adulthood together.

Also, among the pediatric department staff, Tuğba Telli was very helpful with scheduling this appointment and with the overall organization — with patience, a smile, and a sincere willingness to help. Many thanks to her as well.

My doctor Hashim Bakırçay and my physiotherapist Emine Şener provided invaluable support throughout my physical therapy. I especially want to thank instructor Emine: she was always smiling, very attentive and caring during the manual therapy and physical therapy. Her efforts were incredible. I sincerely thank you, instructor Emine, with respect ❤️🙏🏻

Eye doctor Altan performed laser surgery on my son. He no longer wears glasses. Thank you.

At Liv Hospital Ankara today I had a very bad patient experience. I was admitted for a planned operation in the general surgery department, a catheter was placed, and I was kept in surgical clothing for an hour and a half. After I had already been taken down to the operating room, the operation was cancelled with the words “no longer required.” Considering that earlier I had such pain that I could not walk, I was given help in the emergency room, and various specialists (a dermatologist, an ER doctor, a general surgeon) recommended the operation, such disorganized handling of this process was exhausting both physically and psychologically. You cannot put patients in the position of victims at the last minute like this.

The nurse and the floor staff were very friendly — I have no negative criticism toward them.

When my husband and I came for a check-up, in the eye department we ended up with the operating doctor Altan Kaman. It was the fastest eye examination of my life. When I was reading the letters, he, without even waiting to see what the last one was, moved on to the next. He had some kind of haste that was incomprehensible to us. He did not even look at us. On top of that, since I wear contact lenses, he suggested laser surgery 😅. For this reason we will not come to this hospital for a check-up again. I do not recommend it.

At Liv Hospital, in the orthopedic department, for the diagnosis and treatment I received in connection with a foot fracture — many thanks to my orthopedist, professor Tuğrul Yıldırım. In the subsequent process of physiotherapy and rehabilitation — many thanks to professor Hashim Çakırbey and to Emine Şener, who supported me in physiotherapy…

We are very satisfied with our doctors and the operation performed, certainly — health to the hands of all our professors. Many thanks to the rest of the staff too, however we could not find an explanation for the excessive ego and nervousness of the nurses. Parking is problematic, at night it seems to close. Apart from them, everything was good.

Thank you to the obstetrician-gynecologist Aytaç, she is a knowledgeable and self-confident doctor.

Also, first and foremost, the head nurse of the newborn department, Leyla — a very valuable and knowledgeable person, the other nurses are also very qualified, they patiently raised my twins for 40 days and sent them home healthy.

Unable to bear the pain in my neck and back any longer, I turned to a specialist, Dr. Beril Öztüran, and on her recommendation my physiotherapy sessions began. Thanks to excellent planning and communication, we first met with Hatice, and then our wonderful sessions with physiotherapist Emine Şener began 🤗 I say wonderful because it is impossible not to notice her skill from the very first session. Each session helps me feel more relaxed and healthy 😍 Her smiling face and sociability are an added bonus 💙 I was so glad to meet you all. Of course this is not a price for your efforts, but I also wanted to express my gratitude here 🤗

I visited professor Hashim Çakırbey, a specialist in physical therapy at Liv Hospital, for an examination because of my complaints. I want to sincerely thank him for his care and attention. The examination revealed disc stenosis and a rupture in the lower back. We started physical therapy. The staff is very professional and friendly. The physical therapy specialists Ayça and Emine are very experienced in their work. Emine, in particular, performs the massage wonderfully. I am grateful to her for her attention. My sessions ended today, and I left satisfied. I sincerely thank you, Liv Hospital Ankara.

I chose Liv Hospital Ankara believing it to be a full-service hospital, and had thyroid surgery here. There were no problems with the operation itself and the surgical process.

However, at the post-operative check-up in endocrinology, I was told that I needed to receive low-dose radioactive iodine (RAI) treatment, and that this hospital does not provide such treatment, and I would need to go to another center.

The fact that this information was not communicated before the operation seriously let me down. If they had said from the start that the RAI therapy service is not provided, I would have planned the operation at a hospital where I could go through this whole process in one center.

Now I am forced to start the process all over again at another hospital — they do an ultrasound, blood tests and assessments again. This is both a waste of time and unnecessary exhaustion of the patient.

I believe that patients who are about to have thyroid surgery should be clearly informed before the operation about the possible RAI therapy process and about whether the hospital provides this service.

My review is so that patients considering this operation can make a more informed decision.

I underwent robotic prostate surgery with professor Ziya in the urology department. I met him through a referral and am very satisfied with his care and attention. The post-operative process is also going very well. Professor Ziya is an expert in his field, extremely caring and reliable toward his patients. I thank him. The hospital staff was also very attentive. I thank them too.

At LIV Hospital, most of the doctors are truly successful and very good in their fields. In addition, patients are treated politely and helped willingly. For example, when I went for a health screening, the radiologist İbrahim Kala was able to see a very small mass. Approaching the examination aggressively in a positive sense, he was attentive and, having seen the mass, directed me correctly. Thanks to him, the early diagnosis made my treatment relatively easy. I think he is a promising doctor. Likewise, my medical oncologist Gökhan Erdem is also truly very attentive, does not miss anything necessary, gives extra time, talks, asks, explains. Every time I had an appointment with him, I left feeling very good. However, there is one very important point that casts a shadow over the work of LIV Hospital. “Some” of the staff at the reception desks are completely impolite and behave as if they have not received any education in patient psychology. There is no need to lump everyone together, but I believe the problem is significant… This seriously reduces people’s satisfaction.

Our doctor in the hematology department, professor Oral, is very good, knowledgeable and understanding. There is an assistant, Sevim — with such an illness, her friendliness and willingness to help deserve high praise. Thank you.

At the end of January I chose this hospital for my childbirth. First of all, the caring and polite attitude of my doctor Nezaket, as well as of the working staff and nurses, pleased me. We had no problems with the hospital conditions. The only thing was that in the obstetrics department the serving of food and breakfast on the floor was done by male staff — this was uncomfortable.

To come at the time appointed for you and wait like a fool — if you wish, please come. Because the person with an appointment an hour earlier than me came late, unfortunately this hospital sees no problem in making fools like me wait.

In addition, I thank them that the next day they called me and dealt with this situation. Even because of an unpleasant situation, for their attention I felt the need to write here again.

A modern hospital. There is one point — in my opinion the staff are inexperienced. These people are very far from providing consistent service. This modern building can only rise with experienced, kindly disposed staff. In fact, what brought me to Liv Hospital was professor Serkan Altınova. With his success, knowledge and beauty of soul he is an incomparable person. To deal with such a wonderful person is, of course, also commendable. This wonderful line of professor Serkan is a meaningful example for you too. I wish that you reconsider your modern structure and in a short time reach the place where you should be. Be well. Yalçın Yücel (writer, poet, artist).

My little one has been monitored at Liv Hospital since 2 months of age. First of all, our pediatrician is a good and warm-hearted person, and informs us about every question of ours, examines the child with care — we have no complaints about the doctor himself. The supporting staff-secretaries are likewise always friendly and attentive. However: not once in all our visits have we been seen at the appointed time, we wait, like everyone there, it is constantly so busy… and waiting with small children is very hard — they go hungry, want to sleep, and in the end, in pandemic conditions, we wait in a crowd — a solution needs to be found for this.

The second problem is that the doctors’ schedules are so packed that, for example, if your little one falls ill and urgently needs to be taken to the doctor, it is impossible to find a slot with your own doctor. The elevators are completely insufficient, you wait a very long time. And there is also the parking issue — even if you came for a 5-minute matter, every time you pay 30 lira to the parking attendant.

On 24.12.2020 at around 10:00 I came for a coronavirus test. On 25.12.2020 I was traveling to Germany, so I took this test. The staff were attentive, thanks to them. The person taking the sample acted very roughly, my nose hurt badly. I cried a lot. Today is 01.01.2021, I am in Germany, and my nose still hurts and aches. The test result, thank God, is negative. But 10 days of quarantine — I could not go to a doctor. At home I took painkillers. Whoever I ask says it did not hurt for them. What kind of roughness is this. He literally scraped off the mucous membrane, a wound. The pain radiates to my eyes, to my head. So I complain here about the one who at that time, in the emergency room, took my swab and sample from my nose. For your information and attention…

I came to Liv Hospital from England on February 25 and sincerely regret it. The money I paid was absolutely not worth it. They gave me an appointment with an ENT doctor, but when I arrived, the doctor was not there. They said they would arrange a phone consultation instead. Four days passed, and now they tell me that the doctor is actually abroad. This place is extremely expensive — they take your money, and then you have to fight to get the service you paid for.

I made an appointment with a professor in orthopedics for my mother. When we came to the hospital, the professor was in surgery — they did not take us in for the appointment, and when we asked why they had given an appointment then, they explained “we cannot know how long the surgery will last,” and directed us to an associate professor. Fortunately, we were satisfied with the doctor. After this, we have the right to a free follow-up appointment within 10 days. When we called to make an appointment again, they say the doctor has no free days, even though at the first appointment they sent us to him without an appointment. They say they will give an appointment only after 10 days — as if they are mocking us. They did not help in any way, and in the end they told my mother, who can barely walk: come to the hospital, talk to the assistant, maybe he will see you. We say — give us the assistant’s number then, and they do not do that either. That is how much they value their patients — an elderly woman who can barely walk has to go there and beg the assistant to let her in.

The doctors are good, no complaints about that, but it is a thoroughfare — since they accept even insurance, it is excessively busy. The indifference of the front-desk staff and nurses is on top of that. I remember how recently I waited a whole hour just to give blood. And the reason for this wait was the nurse’s inattention — because of her, the request had to be reopened. The system is designed to shuttle people from place to place.

We came in for meniscus surgery for my son. All the staff were friendly and tried to help. Thank you to our doctor, nurses, reception staff and everyone involved in the accommodation and inpatient care. The cost of treatment was more affordable compared to other private clinics.

I would like to express my great gratitude to Prof. Yahya Hatim Uslu and his team. They repaired a bilateral inguinal hernia. Doctor, thank you again for your work!
The hospital is just like a hotel – the cleanliness is perfect.

My mother underwent surgery to remove kidney stones using the laser method. I would like to express my gratitude to everyone who accompanied us on this journey – starting with Emel, who showed attention and care from the beginning to the end, and ending with our doctor, anesthesiologist, nurses and ward staff. Thank you all!

On 27.02.2025 my wife was hospitalized in the Gynecology and Obstetrics Department of Liv Hospital in Ankara. Special thanks to patient counselors Senem and Ezgi and nurses Sevtap, Zübeyda, Esre, Deniz, Merve, Fatma and Ayşenur for their attention and care. You are the best! Thank you for everything!

In my experience, the hospital is excellent, and the services are at a very high level.

Dr. Sibal is one of the best doctors, and it was a successful experience with him, the treatment was also good…

We had a boy born here in this wonderful hospital. Thank you to all the doctors and nurses for the good care and medical assistance.

I will not forget the interpreter Dalal, who was with us at every session and appointment — she is very friendly and qualified.

Good luck to everyone.

Our baby girl was born on July 2, 2024 at LIV hospital. We could not thank enough to entire LIV hospital delivery team for all their caring and attention. Such an excellent team with superior medical service, and above all great people !

Special appreciation namely to:

Dr. Yucel
Sevtap Gul K.
Zehra I.
Aysenur B.
Fatma M.
Kubra V.
Merve S.
Deniz H.
Yesim Y.
Senem A.
Esra S.

All medical services are provided with qualified guides and interpreters
Medical staff of the highest level

My mother was diagnosed with leukemia a few months ago. Now, thanks to the doctors and nurses from the hematology department she’s almost completely recovered.

10/10 would get sick to visit this hospital again.

Floor 11 has the best nurses.

I came from abroad to have a check-up as I was previously a patient of MedicalPark. Thanks to the courteous and knowledgeable accompaniment of the customer service lady Jeren, I was introduced to Liv Hospital in Ankara. I was accompanied on the second floor by Yasemin, Nazlı, Sema and Tümay. They not only guided the whole process professionally from start to finish, but also provided moral support. Everything was organized down to the last detail – even breakfast in the cafeteria after the tests on an empty stomach. All the staff are caring, understanding and really problem-oriented people. Doctors of all specialties are very attentive, and the patient’s comfort comes first. You can feel special and safe here. Even after returning home, I continue my treatment through online consultations. Thank you for everything!

Your facilities, and especially your amazing staff, gave me excellent care and made me about as comfortable as I could be!
Literally everyone was friendly, kind and caring from the moment I entered.
I just would like to thank Miss Ayaan who support me And suggested me to chose Liv Hospital Ankara.
Absolutely she is top professionals, Interpreter.
Many thanks Ayaan

We had a wonderful experience during our visit to this medical facility and we had excellent translator that made our visit as smooth as possible shout out to Ayaan

We had an appointment for 5:00pm with Prof. Dr. Murat Bozkurt. However, he left for an emergency surgery which caused the appointment to be delayed by 2 hours. Also, the cafeteria is very expensive and obviously not designed for ordinary people – but apparently this is the case in private hospitals.

It was my first time at Bangkok International Hospital, and I was very impressed from the very first step and throughout my entire stay. Being ill on the day of an important anniversary was not the most pleasant experience, but the doctors, nurses, staff and the butler team of the 6BIH (Neurology) ward made this experience truly special.

We are very grateful and could not have wished for more. The entire hospital staff were polite, professional and extremely attentive. This truly deserves the highest praise.

All the nurses in ward 16D were wonderful. They showed great care, responded quickly to any request and made our stay in room D1618 as comfortable as possible. All the staff were excellent, but I would especially like to mention Alaylina, Pornthip, Laksika, Pattama, Warnaporn and Vilaiporn.

The doctors at Bangkok Hospital have outstanding knowledge and a high level of professionalism, while genuinely caring about their patients. This is already our fourth visit to Bangkok Hospital, and we are sincerely grateful for the treatment and care we received. We would like to express our special appreciation to doctors Ratkawin, Aroon and Jirawadee. We wish Bangkok Hospital would open a branch in Bangladesh and make world-class medical services available to the people of our country.

Thank you so much, Bangkok Hospital!

I am absolutely satisfied with my treatment experience at Bangkok Hospital and the Spine Center. I underwent a complex spinal surgery, and Dr. Vit, a spine surgeon, proved himself to be a true professional. He explained all stages of the treatment in detail and answered all my questions.

The level of medical care and attention was excellent. Dr. Chaiyadej was also actively involved in the treatment and did everything possible to make me feel comfortable. I would especially like to thank the coordinator, Ms. Kanokwan, who was always available, answered questions and made sure the entire process went flawlessly.

The hospital itself is modern, clean and well organized, and the staff are friendly and helpful. I am completely satisfied with my choice of Bangkok Hospital and the Spine Center. If you need spinal surgery, I sincerely recommend Bangkok Hospital, Dr. Vit and his team.

I am the mother of a patient who recently underwent scoliosis surgery, which was performed by Dr. Wit from the Spine Department. My daughter was admitted to ICU3, Building D for one day, and then continued her recovery at Ward 4, 4th Floor, BIH for an additional five days.
From the initial stages of pre-operative preparation, including the health check-ups with Dr. Thitirat and Dr. Pongpak, I was deeply moved by the attentiveness, thoroughness, and professionalism of all the medical personnel involved. Their dedication to minimizing risks and ensuring the best care for my daughter was clearly evident.
Prior to the surgery, I was extremely anxious, as it was a major procedure. However, once we were admitted to Ward 4, 4th Floor, BIH, I was comforted by the kind, gentle, and attentive nursing staff, whose warm care greatly eased my worries. Speaking with the doctor before the operation gave me even more confidence that my daughter would be in the safest and most capable hands.
Throughout my daughter’s stay, I witnessed firsthand the seamless teamwork and dedication among specialists from multiple departments: the Spine Team, Pediatricians, Pediatric Hematologists, Rehabilitation Physicians, Anesthesiologists, ICU Doctors, the Physical Therapy Team, along with the nurses in ICU3 and Ward 4, 4th Floor BIH — as well as the housekeeping team who kept everything impeccably clean. Everyone carried out their responsibilities with genuine care, compassion, and professionalism.
I truly believe that quality care must encompass both physical and emotional well-being. The exceptional care provided by everyone here significantly contributed to my daughter’s swift recovery and enhanced her overall well-being.
In addition, the operating room was equipped with the most advanced technology currently available, ensuring the highest standard of treatment. The ICU was fully prepared to provide intensive care, and the patient room was spacious, comfortable, and well-equipped — all of which offered great reassurance to both the patient and caregiver.
In closing, I would like to extend my heartfelt thanks to all the doctors, nurses, and hospital staff for their outstanding medical care, service, and exceptional attention to detail — far beyond our expectations. I sincerely admire and deeply appreciate your dedication, and I offer my full support and encouragement as you continue your meaningful work.
P.S. Even while staying in the hospital, my daughter remained cheerful – thanks to the lovely nurses who did her hair every day and even helped wash it for her.

I had a great experience with the orthopedic team. They are highly professional, providing clear and precise diagnosis and treatment. The service was excellent, and the doctors focused on the right issues, ensuring a quick recovery exactly as promised. Highly recommend for anyone needing quality care!

My brother Aleksei Mingazov is in Surgical Intensive Care Unit, Room 2004 of Bangkok Hospital Phuket now. This unit is well rquipmened.
All doctors and nurses fight every day for the lives of people, and are trying yo bring out even the most hopeless ones.
I would like to express my deep gratitude to the Emergency team of Bangkok Hospital Phuket.
I am merely cautious for the great work of these great men and women. Thank you so much for every minuets of your work. Thank you that one daythru made thr right choice to dedicate yourself for saving peoples’ life and bring goodness and kindness to this world.
One special thing which is a bit suprising for me is fun and caring atmosthier in the hospital and wards. This approach encourages patients and their families.

Dear Dr. Tawatchai, Dr. Chusak, Dr.Banjerd, Dr.
Anupab, Dr. Ubonpan, Dr. Songrit, Dr. Nattapong, Dr. Nicha, all of you are the best professioanls, the best doctors snd the best people who do the right deal in the world.

This hospital has Russian translators who communicate with patients and their families. They explain to patients the doctors’ prescriprions and advices that is very helpful.

Very special thanks I would like to say to Alexander Hodzinsky (Александр Ходзинский), who is a coordinator of the International patient Unit, who is able to deep into the families questions and accuratly convey the questions to the doctors. He does’t hesitate to specify the questions and specify the doctor’s answers. He feels pain and anxiety of families and try to do all the best to smooth it.

Thanks to all of you!!! You are the great people!!!

What a great experience! My mom has a total knee arthroplasty in here, the surgery going perfect, the Doctor and Nurse very2 kind… The nurse beautiful also.. hahaha… They are so professional ! Thank for everything, especially to Dr Phonthakorn Panichkul, nurse and all the staff….Love you And God Bless You all

Our 3 year old daughter, was in this great hospital having a strong bacterial infection while on holidays in Thailand. Having to be here a few nights. In IV, antibiotics, blood exams. I can only thank the whole team that was supporting us. Everyone very caring and thoughtful. Her pediatrician was amazing as well. Thank you so much guys for being so caring and thoughtful with our daughter thru this difficult time. It definitely made things easier for us.
If you need medical assistance in Phuket, I definitely reccomend this Hospital!

I’m very impressed with the children’s department here! The staff is incredibly attentive, patient, and truly cares for each child’s well-being. They provide thoughtful and personalized care, ensuring that every child’s needs are met with attention to detail. Safety is a top priority, and the clean, well-organized environment makes parents feel at ease. The level of service is outstanding, and I highly recommend this place for families looking for a team that genuinely cares and provides the best care for children!

The check-up went smoothly, and the doctor explained everything clearly. However, I was charged for an additional treatment I hadn’t asked for and wasn’t told about. I was disappointed with the lack of transparency in the billing.

I have just had a surgery in Bangkok Hospital Phuket (wrist bone fracture and dislocation).

At first I was a bit surprised by the pricing (I didn’t really expect to get virtually the same quotation as in Shanghai..). To give an idea, the original estimation was 230K-300K for, basically, 36 hours at the hospital and a 1.5-hour surgery (it will be close to the lower mark in the end I guess – including pre-surgery expenses like CT and post-op which is ongoing). By the way, the deposit is paid on arrival before the surgery and is equal to the lower mark of the estimation, and then they bring detailed daily bills before noon.

After the surgery, I do understand where this price comes from.

First, the hospital itself: it’s a big, spacious, clean, well-designed and very well-equipped hospital. I felt I was staying in a hotel room: wooden pallets on the wall, wardrobe, big bathroom, sofa and armchair for my nearest and dearest, dining table, fridge, TV, cleaning, good AC, bedding etc. And nice food! Mind that I had a standard room.

Second, professionalism: this includes smart equipment, doing everything that’s necessary and not doing what’s not, perfectly organised and fast processes, explanations, clear instructions, etc.

Third, the staff: very polite and kind, caring, always on guard, always check patient’s state, reacting fast, and they all speak English (at least where it is necessary and to the extent that is necessary). I was very stressed before this experience as last time I had to stay at a hospital was at birth. Therefore, the way everything was handled made me feel as at ease as possible. Good environment and attitude are also very important for me.

So it’s totally a good value for money. Wonderful hospital!