University Hospital Aachen (Uniklinik RWTH Aachen)
Completed in two days, including surgery. We have the best relationship with Dr. Hartmann’s team. Everything was on the rise and positive. The coordinators worked very well, so we did all the examinations in just half a day. Then we were settled in a hotel, and we came from time to time to the doctor for examinations. So, in principle, the treatment turned out to be relaxed, fast, and we even got out for shopping.
What I liked the most was the attitude of the staff. Doctors tried to help wherever they could. The nurses were always there. Everyone is very polite and friendly. The stay was very comfortable.
Well, in Aachen, in principle, normal. The staff at the branch are very helpful. There was a misunderstanding with the consultant at the front desk. But everything else went smoothly. I have already got used to the European level of service and the quality of medical services. After such a service in Russia, I have no idea how people in clinics and hospitals survive.
I am the first person in my environment who was operated on by a robot. In Aachen there is such a Da Vinci robotic surgical unit. Perhaps I would have learned more in the process, if not for the depression due to cancer and the not very good prognosis. The doctors and psychologist were very helpful. After the operation and a course of chemotherapy, there was a remission. In the next couple of months I will go to Aachen for a scheduled examination.
I passed a cardiological check-up in Aachen, a scheduled preventive examination. In our opinion, a medical examination. There were no queues. Several examinations and consultations held in one day. The only thing I didn’t like was the result only after a week. In fact, I could not just sit and wait for the results in Germany, and if there were problems, I would have to fly from Russia again.
Our 5-year-old daughter was diagnosed with retroperitoneal neuroblastoma. We needed to undergo a second examination at the Uniclinic (Germany). By chance, we received information about a free consultation of Turkish oncologists from the Acibadem clinic in Kyiv, and thus fate brought us together with Maria Rybalova, the head of the “Experts Medical” medical center, who, after this consultation, agreed to help us with further treatment. We want to express our deep gratitude for the help and professionalism in translating medical documents and solving countless organizational issues in order to make our trip to Cologne possible, including for helping to organize free round-trip air tickets for mother and daughter, as well as for help in communicating with charitable foundations, one of which agreed to finance our treatment in Germany. Mary, we couldn’t have done it without your help! Thank you very much! You are a professional!