Clinics for neurology treatment in India

I stayed with my mother at BLK Max Hospital in Delhi during her knee replacement surgery, and I am extremely satisfied with the care we received.

Our orthopedic surgeon, Dr. Ishwar Bohra, is highly professional and skilled. The surgery was very successful, and we are truly grateful for his expertise and guidance.

I also want to highlight the excellent service provided by GDE Deepa Bahuguna, GDE Camlesh, and housekeeper T. Thangalaxmi on the 7th floor. Their dedication, kindness, and attentiveness made our stay much more comfortable.

Overall, the experience at BLK Max Hospital exceeded our expectations. The staff is professional, compassionate, and caring. I would definitely recommend this hospital to anyone in need of high-quality medical care.

Medical services are very good. Dr Ishwar Bohra and his team gave me the reason to choose BLK max after treating my mother on knee replacement last year. He is very friendly and well experienced.
The food was good and the managerr, Umesh Kumar was friendly. However it could have been very best if food was served in time.

My mother admitted last one week under Dr. R.k single he is great dr as well as great personalite always thankful to him but your nursing team is very bad, they don’t have the ability to talk to the patients, we were cghs card holders, if they people feel that they don’t have to talk to cghs patients well, then you people please don’t take the patients but you have not given them the right to behave rudely with them, the overall service will be excellent your nursing TL Mrs. Minni talks very rudely in her Kannada language, she feels that she vented out her frustration in her language on me and she thinks no one will understand my mother is suffering in unbearable pain I went on nursing counter and ask for medicine for 2 hr and at the end she say to me I m gonna mad in her language (Ninak btta po), it’s pathetic, nursing puts its shortcomings on the housekeeping department, these are very stupid things and not all over nursing department some nursing is very stupid you should trained them and my personal advice is to tell them to talk in Hindi. I love your housekeeping services and F&B services,thanx to f&b supervisor Mr. Jayender & Raj and all f&b team members, Our floor manager Mrs. Saba is excellent she always stand with ever patient love her and good bless her for more success as well as the housekeeping floor supervisor Mrs. Pooja. Excellent thanks for always support and helping.🙏🏻

Mixed experience at the hospital. The hospital housekeeping was impressive, with a clean and sanitized environment.

However, there were some issues with wait times – the patient who just had knee surgery had to wait a while for an X-ray, and the admission and discharge process was also delayed and took a lot of time.

Hopefully, they can work on improving wait times and streamlining their processes to enhance patient experience.

2025
Doctors in cardio are quite good and experienced. ICU is nice. Heart command centre is on the 2nd floor. Staff is helpful. Ward on the 6th floor. GDAs are not readily available.
There’s a cafe in the ground floor. Is expensive. The small kiosk on the 1st floor is ok but the food is not good. Aloo bonda, besan layer is very thick. Paneer kulcha is expensive and the paneer is not good. Tastes artificial. Subway sandwich is not good too.

2021
My mother had a shoulder dislocation & we had to rush to the BLK hospital immediately. The 1st instance on 11th dec, she was treated well. The ortho doctor was quite good & handled her patiently & nice. They immediately gave her a painkiller injection nd then took her for xray & then procedure nd xray again. Arm pouch was recommended & put on. Unfortunately just 2 days later her shoulder got dislocated again. We rushed her to BLK considering her intial experience in the wee hours of morning. This time the service was sluggish. They wanted to give Her a bed & IV, which was not needed & we refused for it. This time they recommended a shoulder immobilizer, which was not available at their own in-house pharmacy, which is quite troublesome for the patient & the attedant. The doctor is recommending nd asking to purchase from inhouse but its not available. Emergency room advised to get the shoulder immobilizer from Ganga Ram hospital & they sent us there assuring we would get it but there also it wasnt available. So all in all the 2nd experience was not as good.

Expensive considering overall.. doctors are quite good …went through a heart operation of my In-laws..Went Well.
One thing I have to add service during in house patients during night time is poor. I will totally blame it on lack of employees for night Shift.

Dr Sajjan Sir is one of the best Medical Oncologists in New Delhi under whom I was under treatment for upper esophageal cancer about 3 years ago. Now I am satisfied and the life I am passing is only due his deep interest. Besides, he is patient friendly and dedicated towards his profession and pray for his long and healthy life.

Its been 4 months of my treatment under Dr. Chandragouda Sir, his treatment has been effective and I am fully satisfied with my treatment under him. It is only because of him that I have recovered well. I would recommend him to all patients looking for treatment of cancer. Mr. Pulkit from his team has been very helpful and understanding. With his help all my chemotherapy sessions happened smoothly. I am grateful for his concern and help. Ms. Pamela from his team has also helped me throughout my treatment and guided me whenever I faced any difficulty throughout my treatment period. I would recommend this team to everyone who is looking for good treatment and understanding team in Delhi – NCR.

My father is Undergoing treatment for Bile Duct Cancer here under Dr Chandragouda Dodagoudar and his team ( Dr Aditya Vidushi, Dr Shubra, Dr KC Malik and others). They have a very positive attitude and are doing everything possible to fight the rare disease which includes using leading newly approved medicines. Dr Chandragouda has been very warm towards my father and has used his vast experience to fight the disease efficiently. The day care facilities are being efficiently managed by Pulkit sir, and the nursing staff is untiring and hospitable here. Would recommend Dr Chandragouda and his team at BLK Max to anyone seeking treatment of cancer.

Hello everybody! I want to share my impressions of staying at the BLK clinic. Doctors and medical staff are competent and attentive. I was examined very quickly, the answers of analyzes were received in literally two/three days. I would like to express my gratitude to the clinic, doctors, and medical staff.

The clinic is good, the orthopedic surgeon is of the highest class – he found the cause of the defeat of my hands.

My mother was diagnosed with a brain tumor, so she was accepted to the hospital. Doctors, nurses are all very good. The operation was successful. All BLK staff are very helpful. Their fees are quite high, but everything is OK, because their services are delivered at a high level too. BLK is a very good super specialized hospital.

I underwent gallbladder removal surgery performed by Dr. Sushil Kumar Jain. He is a very dedicated and competent doctor. He was always very positive and assured that everything would go well. The post-operative care was excellent — he handled the dressings himself, not leaving them to the nurses. This was very unusual, but pleasant. His team is also very good, and Dr. Sandeep Singh was also very positive and supportive throughout the entire time.

Amazing treatment, I brought my father for treatment of a brain hemorrhage, the treatment was carried out by Dr. Sudhir Kumar Tyagi and Dr. Harsh Rastogi with great diligence. They both really helped at the right time. Extremely qualified and experienced doctors. Thank you very much, doctors. May God bless you..

I must also note that the neuro-ICU nurses and the doctors on duty were very compassionate and responsive with him.

Even the cleaning staff in the neuro-ICU did their job wonderfully. Especially Niraj, employee number 1822 — special thanks to him for taking care of my father at the highest level.

I am very grateful to Dr. Sushil Kumar Jain at Apollo Hospital, Delhi, for the excellent treatment and care provided to my father Mahan Lal. My father suffered from numerous health problems, including stones, hernia, limb problems and other complications. Dr. Sushil Kumar Jain handled everything brilliantly and successfully performed four operations at one time.

His experience, confidence and dedication truly impressed our family. In addition to being a highly qualified senior surgeon, he is also a very kind, cheerful and motivating person who always keeps patients in a positive and comfortable state.

Thank you, sir, for the outstanding service and compassionate care. We highly recommend Dr. Sushil Kumar Jain to anyone looking for the best surgical treatment and patient care.

— The Mahan Lal Family

Today I visited Apollo Hospital with my wife to consult a gynecologist, and our overall experience was excellent. The hospital environment was clean, well organized and professional.

I especially want to mention Ram, who works in the gynecology OPD department. He is a very humble, polite and genuinely responsive person. His conduct was outstanding, he guided us with patience and respect throughout the entire visit. Staff like him truly make patients feel comfortable and cared for.

The doctor was also very good, professional and attentive. Overall the staff’s conduct was impressive, and the quality of service was excellent. I highly recommend it to anyone looking for good medical services.

I had a truly wonderful experience at Indraprastha Apollo Hospital, Delhi. The overall service, care and cleanliness were exceptional. I was hospitalized for 10 days without a companion, but at no point did I feel lonely or uncomfortable. The hospital staff took exceptionally good care of me and ensured that I had no difficulties during my stay. All the doctors are very experienced, professional and very supportive. The nurses are incredibly attentive, kind and always ready to help. The cleaning team maintains excellent cleanliness and hygiene throughout the hospital. Even the food provided was good and well organized. I am sincerely grateful for the outstanding care and support I received. Thank you to the entire team for making my hospital stay comfortable and stress-free.

Hospitality, treatment, cleaning, services, staff presence, responsiveness to patients — everything was good. But the only thing that bothered me was when it came to the bill: additional and unclear charges were added, which forced me to pay beyond the insured amount, and that was very painful. There is no clarity on why I had to pay more, and I was not in a position to argue with the staff. Except for this single point, the entire rest of the experience and everything else was quite amazing. Only for this reason I gave a 2, otherwise it would have been a definite 5-star rating.

All the hospital staff were very friendly, also always ready to help me. Being Australian, I didn’t know how to navigate, but they very willingly helped me at every step. The doctors were very professional, most spoke English well enough for me to understand them. Overall I was very pleased with Apollo Hospital. I would recommend them.

The responsiveness and care of the oncologist deserve the highest rating. Her manner is very kind and compassionate — she treats patients like family, not just as a doctor. The nurses also do their job excellently, taking good care of every patient.

Apollo Hospital offers outstanding medical care with first-class facilities and highly professional staff. From the moment you enter, the environment is clean, well organized and welcoming. The doctors take time to explain the diagnosis properly. The nurses and support staff are attentive and responsive, providing care with kindness and efficiency. Taxis, cars, buses — everything is easily accessible. There is also a metro station across the street.

Expensive, but I recommend it. 😊

The oncology department of Apollo Hospital provides excellent treatment. Very big thanks to Dr. Lidia madam and all the nurses. They are very friendly with us. Thank you for the care and attention. My rating is 5/5

Recently my uncle underwent a cardiac stent procedure performed by Dr. Chakradhar at Apollo Hospital, and I cannot express enough gratitude for the outstanding care we received. From the moment we entered the hospital, the entire staff was incredibly professional, compassionate and attentive.

Dr. Chakradhar is highly skilled and competent in the field of cardiology. He explained the entire stenting procedure in detail so that I felt comfortable and understood the process. His calm manner and experience gave me great confidence. The operation went smoothly, and I experienced minimal discomfort.

The nurses also deserve praise — they provided round-the-clock care and made sure I was comfortable and monitored my condition after the operation. They were always ready to answer questions and help with any needs.

I highly recommend Dr. Chakradhar and the entire cardiology team at Apollo Hospital to anyone in need of heart care. They are an example of excellence in patient care and medical competence.

Exceptional treatment and outstanding service!

I had a wonderful experience at Apollo Hospital, Ram Nagar, Vizag. The doctors, nurses and staff were incredibly professional, compassionate and attentive throughout my treatment.

The hospital facilities were well maintained, and the standards of cleanliness and hygiene were excellent. The staff did more than necessary to ensure patient comfort, making the entire experience smooth and stress-free.

Special thanks to the nursing team and the cleaning team for their dedication and kindness. I highly recommend Apollo Hospital, Ram Nagar, to anyone looking for high-quality medical services.

Oncology department, 3rd floor, Dr. Lidia. The nurses are excellent and responsible — the nurses’ names: Sonali, Rani, Anusha, Sindhu, Shirisha and P. Anusha, all nurses are excellent and responsible, and the cleaning team is also excellent and responsible — names Sukanya and Krishnaveni, excellent responsibility, thank you 🥰

During my visit to the hospital I encountered two problems.

Radiology department: a female staff member in the radiology (CT) department spoke to patients disrespectfully, in an impolite tone. Patients come to the hospital expecting professional and polite treatment, especially since we pay for services. I strongly request that staff be reminded of the need to maintain respectful communication with all patients.

Pharmacy department: the process of dispensing medications was disorganized. Medicines were dispensed not in the correct queue, which caused confusion and inconvenience for patients. I suggest implementing a proper queue system to ensure fairness and efficiency. I ask that appropriate measures be taken to improve the patient experience.

Good hospitality. Cleaning services are at a good level. The nurses are caring. Treatment is good. The orthopedic surgeon Dr. Ravi Chandra provided the treatment very well.

Admitted my father to Apollo, Visakhapatnam (Ramnagar) due to cardiac arrest. Dr. Chakradhar is very good at communication, treated my father very well. The nurses and all the facilities are also very good. The billing department also helped a lot. A guy named Jagan in the billing department helped me a lot from admission to discharge.

I am very grateful to this hospital and to Dr. Chakradhar and Dr. Ravikant for treating my father’s heart problems, as well as alcohol withdrawal syndrome — thanks to their skillful treatment and dedication. The nurses respond very quickly, even when the patient was in an irritated state, they treated the patient with patience and efficiency. The care was outstanding from start to finish.

I want to take this wonderful opportunity to thank Dr. Chakradhar and the staff (CICU) of Apollo Hospital, Ramnagar, Visakhapatnam, for the excellent care I received during the permanent pacemaker implantation and placement of 2 stents (pacemaker on July 12, 2023 and two (2) stents on July 20, 2023). The results were outstanding. I never thought I could recover much faster. I was very worried before the operation because of my heart problem. Your professional manner and excellence as an interventional cardiologist reassured me, and I am very grateful for the responsiveness by phone after the operation. I am very pleased with the results. Thanks to all the nurses and the rest of the staff of Apollo Hospital, Ramnagar, Vizag, for the excellent services, thanks to which I felt that humanity still exists.

Radiology department, CT — Sudha madam does her job excellently, she explained the scan well, excellent communication skills.

Dr. D. K. Barua is an excellent doctor for cardiac problems.

Very good service at Apollo Hospital.

The service of Ch. Venkatalakshmi in the ICU is very good, as she is very responsive to the needs of patients.

3rd floor, 309 A — the service of K. Nagamani and Mahalakshmi is excellent.

The service is very good, but it comes at the highest price… Even the doctors will behave like marketers. They will say: “Your father’s heart rate is dropping… he needs to be put under observation,” and they put him in the ICU, which costs a lot of money. I would not say it’s bad service, but their doctors are more profit-oriented than service-oriented.

I was hospitalized here due to a left arm injury. Dr. Rajesh Kumar Reddy R. treated me very well. He is excellent in the way he treats patients and explains everything in a modest manner. Overall, the services in the orthopedic department here are excellent. The nurses do their job very well. They are very polite to patients. They follow COVID-19 precautions and cleanliness in the hospital.

Dr. Barua did an excellent job treating cardiac arrests, we were extremely pleased with his diagnosis. Even the hospital staff, including billing, ICU, general ward and security, were quite competent and very cooperative. Overall our experience is very satisfactory.

My personal experience with APOLLO was awesome. I had health problems. One of my friends advised me to visit APOLLO hospital, and it really helped me. I am very pleased with the services offered by APOLLO Hospital and its doctors.

At the uncle’s request, I urgently needed to visit the APOLLO hospital. Doctors and medical staff provided high-level support. Because of this, in our emergency can, everything was quickly resolved. Great work has been done!

We were examined. We are very pleased.

I liked everything very much. Doctors and medical staff are very good and attentive.

I would like to express my thanks to Dr Ravi Sautha in Artemis hospital Gurgaon. We put our complete faith and trust in him for my sisters hip replacement surgery and she is doing very well post the operation.
I would also specially like to mention counsellor Kanika Sharma who was extremely helpful every step of the way. She patiently answered all our questions, took time to make us comfortable and gave guidance on how to manage the situation. With an ever ready smile and words of reassurance she actually made us feel quite at home and made the stressful scenario of surgery seem not worrisome at all.
Will always be grateful for the capable hands of Dr Sautha and the kindness and patience of Ms Kanika Sharma.

My mother was suffering from Cardiology problem for 15 years. I have been treated in Bangladesh for 15 years but the problem has not been solved but has worsened day by day. I had to visit the doctor once every month and was given many tests. Medicines given are 7/8 type. Didn’t get any expected results. Finally decided whether to go to India to see a doctor. After understanding many things, I am sure whether to see Dr. Amit Kumar Charushi sir who practices at Artemis Hospital, Gurugram, Delhi. In July last year Puja Chatterjee contacted and finally went for treatment.Puja Chatterjee has done everything from airport reception to hotel management. Now let’s talk about the medical system – the best medical system I was see in Artemis Hospital. Where many person work as interpreters so that proper communication can be done with the doctor. My mother was under close observation of the doctor for twelve days. Puja Chatterjee was constantly researching all medical matters. Finally after getting all the reports, my mother was given 2 items of medicine for a total of 14 days. Now my mother is well. I wish Artemis Hospital success. Above all thanks and gratitude to Puja Chatterjee with whose help my mother got proper treatment and my mother recovered.

I have visited this hospital for my mom’s knee replacement surgery.
I recommend this hospital to everyone as I am highly satisfied with everything here starting from the Doctor IPS Oberoi who treated my mother like his own to each and every staff member , cleanliness , care and assistance.

I was at Artemis hospital with my parents. We traveled from Turkmenistan, and the hospital arranged pick up and drop off from and to the airport. They booked a lovely guesthouse right next to the hospital. It was great service. Many thanks to the head of international department Mr. Jay Prakash and his team. If you are traveling from abroad reach out to Mr. Jay, you won’t regret it. He will take care of everything. And the doctors were very professional, they treat patients well. The prices are affordable too. We need to come back again for a surgery, and we will be using this hospital again.

Artemis Hospital is best for neuro surgeon Dr. Aditya Gupta. I went there for Cyber-knife Radiation therapy to treat Acoustic Schwannama. After therapy I am very fine and no side effects, pain. Specially thanks to Doctors co-ordinator Sunita Madam & Dayashankar sir for their help to me at Artemis Hospital. I recommend to all for this kind of treatment at Artemis Hospital under One of the best Neuro surgeon Dr. Aditya Gupta.

Artemis Hospital is relatively good comparing to other big multi specialty hospital in Gurgaon. My family has been treating here since year 2008. I found the doctors here very supportive particularly Dr. Nidhi Rajotia (Obstetrician & Gynaecologist) and her staff under whom my wife gone through a major operation early this week. She operated & treated my spouse very professionally & handled her case with empathy & personal care. Her compassionate approach helped wife’s recovery fast. Appreciate her technical expertise, professional commitment towards patient and is truly commendable.
The hospital staff is friendly and maintains high standard of cleanliness and hygiene.
On the flip side, I wish administration should take a note of genuine pain & need of attendant to facilitate free WiFi and car parking which is really a big mess here. There are other minor issues from nursing staff though I ignore these but, it is better for them to be more vigilant towards patient’s changing IV drips, antibiotics etc in timely manner without being called every time.
I would definitely recommend this hospital to others.

It’s one of the busiest and most crowded hospitals of Gurgaon. The long queues and waiting time can be exhausting. Though there are very good Doctors in orthopedic Dr Ravi Sahuta, good gynaecologist and endocrinologist but each visit to the hospital turns out to be a tiring experience. I would say not very well managed in terms of patients convenience and Dr appointments are also not well coordinated.

I recently took my mother to this Hospital for medical treatment and I must say, it was an exceptional experience. From the moment we stepped in, the staff was friendly and accommodating, and the facilities were clean and well-maintained. The medical team was highly skilled and knowledgeable, and they took the time to explain everything clearly and answer all of our questions. The treatment we received was top-notch and our health improved greatly. We also appreciated the follow-up care and the kindness shown by the staff. Overall, I would highly recommend this Hospital to anyone in need of medical treatment. Thank you for the great care and for helping us on the road to recovery!

Facilities are excellent, however treatment outcome is not good. No proper guidance post surgery about dos and donts.

Thank you for your prompt assistance! Very pleased with the result! The Artemis Clinic is great, the doctors are very competent!

This is one of the best hospitals in India. My mom had to be operated on. After a certain examination, analysis and consultation with a doctor, I had the confidence that we should perform the knee surgery especially in this clinic, replacing the knee joint for my mother.

Good hospital, clean environment, and friendly staff with experts, but we did a lot of examinations. However, we appreciate your work.

Everything went well! Waiting for the results of treatment!

Indimasi Healing Village is a truly special place. Quiet, peaceful and filled with deep meaning, it lets you disconnect from everyday worries, stress and outside noise — and finally hear yourself.

Here the care for body, mind and soul is combined in an amazing way. Indimasi has a medical team of various specialisations, and there is a rare opportunity to consult several doctors at once, receiving a holistic, thoughtful and highly individual approach to wellness and recovery.

I especially want to note the exceptional care, attentiveness and delicacy of the doctors — you truly feel their sincere involvement, willingness to help and deep respect for the patient.

I also want to note the wisdom and vision of Guruji, who created this magical space. This is not just a clinic and not just a retreat — it is a place where both soul and body are truly healed. After a personal conversation with Guruji, what I had long wanted to let go of simply went away — gently, without pressure, as if it dissolved by itself. It was a deep and truly healing experience.

I was also very touched by the meeting with the astrologer — subtle, respectful and full of understanding. It gave me a new sense of awareness and inner support.

The approach to the practices also impressed me: yoga, kalari and body cleansing programmes — everything is carefully thought out, harmonious and adapted to each person’s abilities. These are not formal procedures, but a living and conscious path of recovery.

From the bottom of my heart I want to thank: Dr. Praveen and Dr. Sandhya Nair — for professionalism, wisdom, care and humanity; the therapists Sadida and Bindu — for their gentle hands and sincere attentiveness; all the restaurant staff — for the warmth, care and love put into every dish; especially Shali — for the kindness, involvement and bright smile; the yoga instructors Vinaj (whose classes I particularly enjoyed) and Rupa — for the depth, inspiration and conscious guidance; and also all the staff who, through their daily work, made our stay at Indimasi truly unforgettable.

Special thanks to Swapna for help with the booking — everything was arranged calmly, clearly and thoughtfully.

My name is Natali, and I went through the programme at Indimasi Healing Village from 27 November to 14 December this year. I can confidently say: this is a place you arrive at tired and leave renewed, fulfilled and a little closer to yourself.

Indimasi is a space of silence, awareness and real healing.

A place where care heals, wisdom guides, and true health begins from within. ✨❤️

My first time visiting Indimasi, and it won’t be my last! From the beautiful, peaceful, serene surroundings, amazing organic food to the kind and super attentive staff, the whole experience was completely rejuvenating.

The treatments were fantastic and very effective, I’d lost 7kgs in 20 days. The doctors are highly knowledgeable and super attentive. They take time to understand your health concerns, explaining the treatment process clearly and in detail, and they regularly monitored your progress, making adjustments as deemed necessary.

I have to give a special mention to Guruji, whose guidance, infinite wisdom and radiant energy, truly does rub off on you, providing you a renewed capability to develop inner strength and finding your light.

THANK YOU Indimasi for sharing your magic🙏🏽
See you soon,
Raj Thanki

After two weeks in Indimasi, I would like to express my deepest gratitude to Guru-ji;
the entire team of doctors: Dr. Sandhya Nair, Dr. Praveen, Dr. Dilna Azad, Dr. Amita Vargheze;
therapists Letha and Deepa;
yoga instructors Guru-ji, Vinaj and Roopa;
and of course, Gowri and Swapna.

Everyone on Indimasi’s team is highly professional, kind and dedicated with each member playing an integral role.
Their care and expertise in Ayurveda, yoga, meditation and healing made my stay truly memorable.
A special thank you as well to the restaurant staff, and everyone else who contributed to my experience.
The spiritual atmosphere at Indimasi is unmatched, and I left feeling greatly rejuvenated and in harmony with myself.

One suggestion: A cooled library space with books on Ayurveda, yoga, and meditation would be a great addition for guests to connect and learn.
Thank you Indimasi!

I spent 19 days in Indimasi in December 2025 on the Panchakarma program. The clinic is located among the jungle hills, surrounded by small Indian villages with incredibly smiling and kind locals. The atmosphere is one of absolute calm and tranquility. However, I was unlucky; the first week coincided with the local municipal elections, which happen only once every four years, and there was a lot of noise from the campaigners. Otherwise, it was complete peace and quiet. Huge thanks to the Guru, the team of doctors, and all the staff for the care and attention I received throughout my stay. I would especially like to mention the work of my massage therapists Suja and Aranya; they have golden hands, they relieved my neck and leg pain, and were incredibly caring and attentive. If I go again, it will largely be to be their patient again. I also want to mention the work of the yoga instructor Vinoj – he is one of the best yoga teachers I have ever met. Thank you to the wonderful doctors – Dr. Satya and Dr. Praveen – for their help and care during my Panchakarma treatment. And, of course, the Guru is unique as a Kalari teacher. As for the downsides, perhaps 30 minutes of yoga a day wasn’t enough for me; I would have liked to increase that time. In the evening, I had to choose between yoga and Kalari, and I wanted to be everywhere. Also, the soundproofing in the rooms is not very good.
I had previous experience with a similar program at another hotel. In Indimasi, the approach to the program is significantly more serious and thorough. Here, it’s real treatment and cleansing, during which transformations occur in your body and soul. If life allows, I will definitely return here.

An amazing experience at Indimasi.

Although the centre is relatively new, the attitude towards guests here is truly impressive. Not only are the treatments themselves effective, but the personal attention from the doctors and guest relations staff is simply incredible. The quality and taste of the food do not make you miss your usual diet. The cleanliness of the rooms and the whole territory also helps you feel comfortable and calm.

And finally, most importantly, the sessions with Guruji, as well as yoga and meditation, are a life-changing experience.

I hope to come back here again in the future.

This is the perfect place to reset the mind and body. The territory is set in a quiet environment, away from distractions, which allows you to fully immerse yourself in nature. The service is excellent, and all the staff are attentive, caring and sincere. This whole place literally radiates spirituality and kindness.

The teachers are very professional and provide enormous support. The daily meditation, kalari and yoga sessions help you tune in to the right mood for the whole day. Special mention goes to the food — always fresh, healthy and varied, carefully adapted to each guest’s needs. The doctors and staff provide exceptional care, and the daily therapeutic treatments offer a wide range of options for restoring health.

Guruji — Yoga Guru Shivan — is the real gem of this place. His incredible energy, deep knowledge and inspiring personality have a healing effect and motivate you to move forward.

Highly recommend.

Spent 3 days here on a recovery and rejuvenation programme. Overall the experience was very positive, comfortable and relaxing. It is a more intimate place compared to large Ayurvedic retreats — there were about 20 guests, and the staff knew everyone by name.

At first the price seems high, but if you look at everything that is included, it is quite justified. We had yoga and meditation twice a day, kalari once a day. The price also included an Ayurvedic massage (90 minutes daily), doctor consultations and 4 meals a day.

The rooms are very clean, comfortable and modern. The bathrooms are good, equipped with a bidet. The air conditioning in my room did not work very efficiently, but the staff offered another room and even tried to fix the problem.

The restaurant provides four meals a day. Ayurvedic Indian vegetarian food is served. The dishes were tasty and pleasant. Each guest’s diet differs slightly according to the doctor’s recommendations.

Yoga and meditation classes were held twice a day. Before yoga there was a 30-minute meditation. The morning yoga was quite basic, the evening one of medium difficulty. Here yoga is seen not as the main practice, but as an important tool complementing the Ayurvedic treatment. If you are looking specifically for a yoga retreat, this is not quite the right place — the main emphasis here is on Ayurveda and wellness. Although I enjoyed the yoga classes themselves.

The kalari classes were very interesting, exciting and unusual.

The centre is located about 40 minutes from the airport on a hill. Airport transfer is often provided. Uber and Ola are not available in this area. The last 10 minutes of the road to Indimasi run along sections with numerous potholes and steep climbs. Because of this, exploring the surroundings can be difficult. For excursions the centre provides transport — minimum 4 hours for 2500 Indian rupees. For me this was a small downside, although many guests like simply staying on the territory and fully immersing themselves in the atmosphere of the place.

The Ayurvedic doctors were very friendly. It seemed that many people come here to achieve specific goals — weight loss, treatment of chronic diseases and other tasks. The daily 90-minute massage was very pleasant, and the treatment rooms were kept perfectly clean.

The staff were incredibly kind and very attentive.

After two weeks at Indimasi I want to express my deepest gratitude to Guruji; to the whole team of doctors: Dr. Sandhya Nair, Dr. Praveen, Dr. Dilna Azad, Dr. Amita Varghese; to the therapists Letha and Deepa; to the yoga instructors Guruji, Vinaj and Rupa; and of course to Gowri and Swapna.

Every Indimasi employee is highly professional, kind and dedicated to their work, and everyone’s contribution truly matters.

Their care and knowledge in the fields of Ayurveda, yoga, meditation and wellness made my stay truly unforgettable.

Special thanks to the restaurant staff and everyone else who made my experience so special.

The spiritual atmosphere of Indimasi has no equal, and I left here significantly renewed and in harmony with myself.

One wish: it would be wonderful to create a cool library room with books on Ayurveda, yoga and meditation, so that guests could learn and grow more.

Thank you, Indimasi!

My first visit to Indimasi, and definitely not the last!

From the beautiful, calm and peaceful nature to the stunning organic food and the incredibly friendly and attentive staff — the whole experience was completely restorative and renewing.

The treatments were excellent and very effective. In 20 days I lost 7 kilograms.

The doctors have vast knowledge and are very attentive. They take the time to understand your health problems, explain the treatment process in detail and regularly track the results, making the necessary adjustments as needed.

I especially want to mention Guruji. His mentorship, boundless wisdom and bright energy are truly passed on to those around him, helping to gain inner strength and find your own light.

THANK YOU, Indimasi, for your magic! 🙏🏽

See you soon, Raj Thanki

I had a truly wonderful experience staying at Indimasi. From the moment of arrival this place felt calm, clean and surrounded by a very peaceful atmosphere, which helped me relax almost immediately.

Special mention goes to the food. Every dish was prepared fresh, was healthy and perfectly balanced according to the principles of Ayurveda.

The treatments were very effective and carried out at a high professional level. The doctors deserve special thanks. They are very competent, patient and attentive. They studied my health problems in detail, clearly explained the treatment process and regularly monitored my progress.

Guruji’s mentorship has an amazing ability to instantly heal the mind, developing awareness, a positive attitude and inner strength. This perfectly complements the Ayurvedic treatments, creating a complete healing process for both body and mind. It is precisely this spiritual and emotional transformation that makes this place truly unique and turns the stay here into a deep and transformative experience.

This was our first visit to the Indimasi Ayurvedic health and wellness centre in Trivandrum, and it turned out to be wonderful.

From the very beginning the experienced, effective and responsive Ayurvedic doctors, led by Dr. Sandhya Nair, accompanied us through thorough examinations and personalised treatment programmes, which became a real contribution to our health and well-being.

Every day was filled with meditation, yoga and carefully selected individual treatments — oil and other types of massage performed by a talented and dedicated team. All of it felt like real magic.

The warmth and friendliness of the Indimasi staff made our stay especially pleasant and unforgettable. Along the way we met many guests who return here again and again, and this did not surprise us at all. We are already thinking about our next visit ourselves.

We sincerely thank all the wonderful people at Indimasi, whose care and dedication made this experience so special.

Satish Cherwoo

I spent two weeks at Indimasi, and it was a truly wonderful experience. The staff and therapists were incredibly kind and caring, they did everything possible so that I never felt lonely.

Meeting Guruji Shivan was a real blessing — I gained valuable knowledge about life and meditation that will stay with me for a long time.

The doctors were competent and attentive even to the most minor questions and concerns. The organic sattvic food, prepared with great love, was nutritious and brought a feeling of comfort.

Overall Indimasi is a wonderful place with a clean territory, excellent conditions and people sincerely dedicated to their work.

The stay at Indimasi was a very relaxing and pleasant experience thanks to the excellent service, calm atmosphere and welcoming setting.

The treatments were beneficial for overall well-being, and by the end of the stay my family and I felt significantly more rested and recovered. We definitely want to come back here again, especially to address specific health problems.

Personally, the clear organisation of the day and discipline benefited me greatly — it really helped reset my usual routine and way of thinking.

Special mention goes to the restaurant. They serve some of the healthiest and at the same time truly tasty dishes I have ever tried.

At first the simplicity of the lifestyle seemed too minimalist to me, but you get used to it very quickly and start to appreciate it.

Overall it was a very positive and harmonising experience.

I was recently lucky enough to go through a programme at Indimasi Retreat, and it was an amazing experience.

The staff, whom I consider a real family, including the doctors, therapists, yoga, meditation and kalari instructors, cooks, management and all the other employees, demonstrated the highest level of care, patience and hospitality.

The rooms and the entire infrastructure of Indimasi Retreat, including the pool and gym, were always clean and well maintained.

Once again I thank everyone for the unforgettable and educational start of my journey towards proper nutrition and improved health. I will definitely return to Indimasi to continue my wellness and recovery in the future.

Glenn Williams

If this is your first experience of panchakarma, it may seem that everything is fine, but when comparing it with other places it becomes clear that the level here leaves much to be desired.

If you set aside the spiritual trappings this place is surrounded by and pay attention to the quality of the treatments, the attention from the doctors, the kitchen and the yoga — all of it is disappointing.

The territory is indeed large, especially by the standards of Ayurvedic resorts (this is one of the few pluses), but hilly. If you have problems with your knees, heart or other limitations, you will have to constantly ask to be driven, since a full loop is about 500 metres up and down.

Construction of several buildings is going on in the territory, with many workers.

The doctor gave lectures several times, which I found quite interesting. This shows that he has knowledge, but the question arises — why is this knowledge not applied in practice?

There is no individual approach: the treatments are the same for everyone, regardless of dosha. There is no adjustment of the programme as the condition changes during panchakarma. The doctor insisted that I needed more days to solve my problem, but in fact nothing was done for it except prescribing pills. This made me wonder whether the offer to extend the stay was connected solely with the desire to increase the cost of treatment.

Now about the yoga. It is presented as something special, but in reality these are the simplest asanas, repeated every day, which quickly gets boring. Meditation is mandatory, but it will suit only fans of spiritual practices.

I want to say separately about the food. The food was often cold and dry, with few soups and vegetables. You can explain this by saying the food is “correct”, but in my experience proper nutrition does not have to be tasteless. The kitchen clearly needs improvement and more variety. The restaurant staff try, the waiters are smiling, which is a pleasant moment. However, on many issues you have to make allowances for the fact that this is India and simply accept what is happening as it is.

When we realised that we would not get a full panchakarma here, the only pleasant moment was the kalari classes. The intense workouts were interesting, but they are completely unsuitable for the panchakarma period, when the body needs complete rest.

The same applies to the excursions. They were organised regularly, which may appeal to those who want to get to know India, but it seemed inappropriate to me. After the treatments the body needs rest, but no one tells or explains this. For example, while taking medicinal oils a person should limit activity as much as possible, so that the body can calmly collect and remove toxins.

In the end this place looks more like a business project than a centre where they really help restore health. After this panchakarma I unfortunately lost my health rather than gained it, as I had expected.

Result: 20 wasted days, ruined digestion and huge disappointment.

The stay at Indimasi left very pleasant impressions. It was our first experience visiting an Ayurvedic retreat.

Every employee was very responsive, attentive and polite, always ready to do more than was expected of them. The accommodation conditions are good, everything is kept in order and well organised.

The only problem I encountered concerned the food. The food seemed too monotonous and boring to me. The absence of bread and porridge for breakfast was an inconvenience, although they did provide them specially for me. Overall the dishes were not tasty enough. Yogurt and soured milk were also absent. If the food were more adapted to the tastes of North Indian residents, it would be a big plus.

I especially want to note the restaurant staff, the Ayurvedic treatment staff and the guest relations service — they all worked excellently.

Special thanks to Pinky MJ, Gowri, Ashish, Alex and Anandu. Dr. Mubarak was exceptionally attentive and always ready to help.

It would also be useful to create a comfortable lounge area or resting place where guests could communicate with each other, share experiences and read literature on Ayurveda.

A unique experience.

INDIMASI is exactly the place to come to if you are looking for first-class Ayurvedic treatment.

Besides the best treatments I have ever received, what makes this place special is the homely atmosphere, the friendly staff and the magnificent service.

It is no surprise that I am already planning to bring my next group here for a retreat, because I am sure: my guests will receive the highest level of service.

To the whole INDIMASI team — a huge thank you!

Getting to the complex is not easy because of the poor road.

However, the quality of service and treatment here is good.

Indimasi is a good place for an Ayurvedic retreat if you have any health problems or illnesses.

The doctor is friendly and answers all questions. The women who carry out the treatments do not speak English very well, but we still had very pleasant conversations literally with the help of gestures 😊. They were sincerely interested in learning about my life and the country I came from.

This is a good place for those who want to completely distance themselves from their usual life for a few days. There is practically nothing nearby, so you will need a car to get around.

If, however, you are looking for a spiritual or yoga retreat, it is better to choose another place. I spent 12 days here, and every day there were the same meditation and yoga classes, which rather resembled stretching.

The food is very good, although the menu hardly changes.

For my first Ayurvedic retreat it was a good experience.

I visited Indimasi Healing Village in Feb 2020 for a month. The place is lokated at Trivandrum, Kerala State, South of India. I’m so gratefful that I was given the opportunity to improve my healt in such environment. I was diagnosed with cancer 5 years ago and last year my oncologist told me that there was nothing else they could do to help me and that I have 6-12 months to live.
My trip to Indimasi Healing Village and meeting they qualified doctors and caring team of people brought encouragement to my live in a fresh way.
The accommodation was very clean and comfortable with daily room service.
During my stay I had numerous consultation with Ayurveda and Homeopathy doctors who then choce for me dietary supplements and suggested practices to strenghten my immune system. I think daily yoga sesion, organic food, breathing exercises, Ayurveda Treatments and medicines have helped me a lot. All the team members at Indimasi did an outstanding jobs, were always very caring and friendly.
Indimasi gave me a lessonon the importance of food as medicine. Organic food at Indimasian incredible an experience and the way it was served was amaizing. The yoga and meditation with Yogi Sivan was unforgottable experience. In my free time I attendet to pool or to the Art therapy with lovely Aniel who talked with everyone or prayed if they wanted to.
While at Indimasi I met many people who had many serious health issues like cancer, arthritis etc and I witnessed how their well-beining improved.
Thanks to everyone for what you did for me. I am forever grateful for your kindness, support and massive encouragement and above all you believe that my health wil be restoret. I am thankful for planty of sunshine and the vegetable garden. All this made me so happy and filled my heart with good memories.
I definitely recommend going to Indimasi for a tritment or simply life changing experience.
Anna Szymendera, Southampton, UK

30 minutes drive from Trivandrum to heaven. Visited alot of ayurvedic resorts. But here it’s amazing. Location it’s fantastic. Stay there for a week, surely your mind and body and soul will get rejuvenated. You won’t miss any voice of nature, that much silence there. Smiling faces of Mr Ravi (director – ayurveda and wellness : Citrine Hospitality ventures) and Mr Rajesh (property GM) will be there to welcome you. Dr Mohammed Mubarak will be there with his god’s hands to give solution for all serious illness. It’s 100% healing village for mind and soul. Smile and lessons of Guruji will remain in your thoughts for ever.

I expected an atmosphere in Indimasi that no words can describe. It is something that I wish upon every person to experience how life can be an feel. Mostly because I took that feeling home with me and is keeping it up for longer than a year now. Cannot wait to go back there again. Thank you so much for creating a place like Indimasi.

Excellent Ayurveda Treatments in a wonderful atmosphere on a hill in middle of the forest. Great food and very nice staff! Best experience in Kerala!

Had a pleasant stay at this property. This is not a leisure hotel but had a pleasant stay, Quality food and great staff.

This hospital cares a lot about children. The nurses and staff are very helpful and always ready to help. They have an excellent pool of highly qualified and experienced doctors who provide accurate diagnosis and treatment.

Very good hospital. The Doctor Dr. Ram prasad is very calm, composed and is treating the child with fun and making them feel at home. The nursing staff and house keeping staff responds quickly and keep the room, surroundings very clean and hygienic. Best hospital for children in Vijayawada.

I want to express my heartfelt thanks to Dr.Paila Ramesh for the exceptional care and attention provided during my 20 months old daughter’s medical treatment. His professionalism, expertise, and compassionate care have made a tremendous impact on my baby’s recovery. I wanted to take a moment to express my sincere appreciation to nursing staff for their hard work in providing exceptional care to my daughter 24/7 and helping in speedy recovery.Thank you all!!

Best Hospital for children care… Dr Ram Prasad Gaaru has taken care of my child with utmost care and dealing with the issue and approach towards kids’ treatment is very nice. The nursing staff and Cleaning staff were very polite, and last but not least.. registrar Doctor Harini Garu is very nice towards us… Special appreciation to her…

Doctors are very good and had provided proper medication/ treatment to my wife (consulted Doctor Uma Mikkilineni) & baby (consulted Doctor Ramprasad) during delivery. And after admission nurses Ratna Priya and Supriya is very helpful and attentive all the time

Dr. Ishwar Bohra, the female physiotherapist, and the sisters – Ms. Nikita and Ms. Feli – who were outstanding.

“Today, I want to give my review regarding BLK-Max and Dr. Ishwar Bohra & his team, hoping it may help others in their decisions. I went there for my father’s knee replacement. Before this, I had visited many hospitals in Delhi and NCR, but I was not satisfied with their commitments. Then someone who had experienced this hospital suggested it to me. So, I had my father’s surgery here. Everything was excellent, especially nature & professionalism of Dr. Ishwar Bohra, the female physiotherapist, and the sisters – Ms. Nikita and Ms. Feli – who were outstanding. The only thing to take care of is the price; they seem to charge for the air you breathe there. The accounts settlement process is also quite slow. The restaurant’s food is good and priced at market rates.

Therefore, I recommend this hospital, especially Dr. Ishwar Bohra. However, before admission, make sure to clarify the total expenditure beforehand.

Thanks, Prashant Vats”

I was about to die due to pancreatitis but Dr.Deep Goel and the team save my life I really adore this hospital as a nurse I really want to work on this hospital for my people.

My father is Undergoing treatment for Bile Duct Cancer here under Dr Chandragouda Dodagoudar and his team ( Dr Aditya Vidushi, Dr Shubra, Dr KC Malik and others). They have a very positive attitude and are doing everything possible to fight the rare disease which includes using leading newly approved medicines. Dr Chandragouda has been very warm towards my father and has used his vast experience to fight the disease efficiently. The day care facilities are being efficiently managed by Pulkit sir, and the nursing staff is untiring and hospitable here. Would recommend Dr Chandragouda and his team at BLK Max to anyone seeking treatment of cancer.

Treatment is fine, it costs lots of money but it’s fine as but it’s ok life comes first but they really have worst arrangements for any of the attendants broken sofa no lounge uncomfortable chairs, won’t do anything about it even after asking them to change it a lot of time. Worst hospitality rude staff. This is a top hospital and still.

It’s a nice hospital, the doctors are good and the staffs are very cooperative it is slightly expensive but it’s worth it as ur treatment will be fast and as soon as possible , Dr. Deep Goel is amazing doctor. He was very calm and he understood my problem, devoted me full time to explain the problem, pros and cons and how he would help me get over with my problem. All the procedures and the steps were explained clearly to me I am overall happy with the hospital and the doctor i would like to recommend Dr. Deep to people.

Its been more than 3 months now to my Shoulder surgery and so far recovery is on track. This is an extremely good and professional hospital. I am really thankful to Dr Raju Eswaran who patiently answered all my queries and explained the procedure in detail. Also, would like to thank Ms Shwiti (Doctor’s assistant) for an extended help with paperwork. Overall my experience was great and I am glad that I choose this hospital.

Dr. Manish Arora is the surgeon who operated on my sister’s knee at Max Healthcare Hospital. The doctor has golden hands and he consulted us during our stay. Thank you. His assistant, Sviti Jane, helped us with all the paperwork from admission to discharge. All in all, we were well taken care of. Thanks to the team.

I would like to thank Dr. Ankita Chandna, Deputy Director, and her entire gynecological team (Dr. Radhika, Dr. Chetna, Dr. Lavanya, Suruchi). The wife’s pregnancy was of a high-risk nature (placenta previa), but thanks to the efforts and diligence of the doctors, the child was born without complications.

Recently treated my nephew at the Max Healthcare Hospital. Doctors have extensive experience in pediatric hematology and BMT. Everything went well. Also the nursing staff in the new building on the 9th floor is very friendly and professional (especially Ravina Dixit). I recommend this hospital.

I was at the Max Halskea clinic for diagnostics. Doctors and medical staff provided moral support, and services were provided at a high level. I am satisfied with everything and will return here for the direct treatment of my identified problem.

I had kidney problems and after a checkup I was referred to the Max Healthcare clinic and it really helped me. I am satisfied with the work done by the doctors. I feel good now.

Recently my mother had to undergo angiography and stents at Sarvodaya Hospital, Sector 8, Faridabad. The overall experience was really smooth and comforting. The doctors and staff were supportive throughout the process and kept us well informed. Special mention to Rohit Ratra, the coordinator, who was extremely helpful and approachable – he guided us at every step and made sure we didn’t face any trouble. Really thankful for the care and attention we received.

I brought my father to Sarvodaya Hospital for treatment under Dr. Amit Kumar, and I’m grateful to have found him. As a cardiologist, he’s been exceptional, and my father’s health is improving daily. I’d like to extend special thanks to Mr. Rohit Ratra, who provided outstanding support throughout our journey from OPD to IPD. He was always available to address our concerns and helped us navigate challenges during my father’s admission. His dedication and assistance made a significant difference. We’re thankful to Dr. Amit Kumar, Mr. Rohit, and the entire Sarvodaya Hospital team for their care & Services.

Excellent care by the nephrology doctor (Dr. Tanmay Pandya and Dr. Dhiraj Kumar) and coordinator (Mr. Abdul Rehman). The doctor is very knowledgeable and explains everything clearly, while the coordinator is supportive and makes the process smooth. Truly grateful for their help.

My name is Vipul kumar from Arwal Bihar I am just 37 years old . I had my right hip surgery here… All the staff here are very down to earth.Everyone are most cooperative. Our Suberb surgeon Dr. Pankaj walecha Sir has made me capable of living my life again… I will always be grateful to him for this.

A Resounding Success: My Kidney Stone Operation with Dr. Rahul Gupta and Dr. Kinjal Banerjee
I recently underwent a kidney stone operation and had an absolutely outstanding experience, thanks to the exceptional care provided by Dr. Rahul Gupta and Dr. Kinjal Banerjee. From start to finish, their professionalism, expertise, and compassionate approach made a daunting situation much more manageable.
Both doctors demonstrated an impressive level of skill and efficiency throughout the procedure. They took the time to explain every step, addressing all my concerns with patience and clarity. This not only put me at ease but also instilled a strong sense of confidence in their abilities. The operation itself was seamless, and I’m thrilled with the positive outcome.
My recovery has been smooth, which I largely attribute to their meticulous work and excellent post-operative care instructions. It’s truly reassuring to know that such dedicated and talented medical professionals are available.
I highly recommend Dr. Rahul Gupta and Dr. Kinjal Banerjee to anyone in need of urological care. They are a phenomenal team, and I am incredibly grateful for the great job they did.

Had my mother surgery from Dr Naresh Pawar for L4 L5 Disc Slip problem.

100% guaranteed safe microsurgery.

My sister was hospitalised in the bone marrow transplant department. She underwent a stem cell transplant procedure. She’s feeling good now. Very pleased with the staff of the department. Special thanks to Dr. Dinesh, Dr. Imam, Dr. Abhishek and Dr. Vishnu. And also I would like to express my sincere gratitude to nursing staff of the department, Rameja, Anamika , Purnima, Arti, Sulu, Mahan, Chandan. Housekeeping staff – Kavita, Tabasum, Geetanjali.

I am proud to share the successful completion of complex Hip Replacement Surgery for a high-risk, overweight weighing 143Kg, performed by Dr.Pankaj Walecha at Sarvodaya hospital.want to say
Expertly managed by Dr.Pankaj Walecha and his dedicated team.
I am stable and recovering well with early mobilization.
A Remarkable example of skill, precision .
Excellent outcomes.

My mother was admitted in Sarvodaya Hospital Oncology for Carcinoma gall bladder surgery under Dr. Naveen Sanchetty.
It was a high risk and complicated surgery but Dr. Naveen took such great caution and used his years’ of experience during surgery and it was successful. The whole team, doctors, nursing staff were super helpful and made sure that all the queries are answered and the patient is well taken care off. My thanks to Dr. Naveen and to Pooja, she was supportive, approchable, and responsive.

I first time visited here with my father who is suffering from pulmonary disease. His treatment is going under Dr. Manish ma’am. Now his conditions is much better then before we came here.
I have only one words for those who are in emergency condition or wants better treatment and care please visit here. Address is Sec 08 Faridabad Sarvodaya Hospital. Thank you!!

My mother had a knee replacement surgery here.

The staff were very kind and the doctors were extremely helpful.
They took really good care of my mother such that she didn’t even miss home.

The room was top notch would recommend 100% to anyone looking for a knee replacement surgery or any medical service.

Special kudos to Dr Sujoy for assembling such a professional and efficient team.

Sister Soji, Sister Anjana, Dr Lalit, Dr Abhishek, Dr Rakesh to name a few members of the awesome team ❤

One thing to note is they don’t dint provide proper after care. This delayed my mother’s recovery.

If you have operation here remember
to do physiotherapy even if the the doctors suggest otherwise.

Good staff behavior and service during treatment however poor discharge formalities spoilt everything, took more than 6 hours, though no dues were pending, no staff available to take patient to lobby for 1hr, which is abnormal, management needs to look into these issues seriously not expected from a professional hospital.