Acibadem Maslak Hospital

Our experience at Acibadem Hospital during the surgery and care for my mother was truly excellent. The medical services were of a very high standard, and the entire staff were professional, caring and attentive throughout the whole process.
The rooms were spacious, clean and comfortable, which made our stay much easier during such a difficult time. The nurses and medical staff were exceptionally kind and supportive, and their response time was incredibly fast: any request or need was addressed almost instantly.
Seeing a loved one cared for so attentively is an enormous peace of mind. We are sincerely grateful to the whole team for their professionalism, kindness and outstanding care. Thank you for taking such good care of my mother.
Special thanks to Inga Kobaladze, our Georgian-Turkish interpreter, who accompanied us throughout the entire process. Her help, communication and care made everything much easier and more comfortable for our family.

I flew all the way from Mauritius to fix a perforation of the nasal septum, and I am very happy with how everything went. The staff were super friendly, I had an interpreter for the preliminary examination and all procedures, so everything went smoothly, and the operation itself turned out to be completely successful. The nurses were a little surprised that I am German and came to Istanbul for this, but I specifically wanted to see Dr. Gediz Serin. He is a genius. I was a little worried because the perforation most likely remained after a previous operation I had in Germany, but I made the right choice coming here.

I will definitely recommend this clinic, the staff and the team of doctors are excellent professionals and kind people!
Professor Funda Vesile ÇORAPÇIOĞLU is an outstanding specialist who leads a wonderful team of doctors, nurses and interpreters.
It is worth separately noting nurse Şeyma — she opens the port system very well and works with needles like a professional.
The interpreters Malika and Didar do their job excellently and have deep medical knowledge, which helps in communication with the team.

An hour before the operation I still had no room — this left a bad impression. After all, which operations will be performed is known in advance. This should have been planned better. I was satisfied with the operation itself and the subsequent procedures. At discharge there were also a few unpleasant moments.
My experience at Acibadem Maslak Hospital in Istanbul has been truly exceptional from start to finish. I came with my mother for a very difficult surgery, and what could have been an overwhelming journey turned into an experience filled with professionalism, compassion, and outstanding support.
From the moment we arrived, everything was impeccably organized. The hospital’s location is modern, clean, and extremely well-equipped, and the environment inspired confidence from the very beginning. The transport arranged by the hospital was punctual and comfortable, which made our trip much easier. They also assisted us with accommodation, helping us stay close to the hospital during the entire treatment process.
I want to express my deepest gratitude to Dr. GÜRALP ONUR CEYHAN, whose expertise and dedication gave my mother the best possible care. He took time to explain every detail and made us feel safe during a very stressful period.
A special thank you goes to Filiz Selamioğlu, our translator, who supported us far beyond translation. She guided us throughout the process, helped us with countless practical matters, and was always by our side with kindness and patience.
I would also like to sincerely thank Emir Kaan Güven, Dr. Ceyhan’s assistant, for his constant support, attention, and professionalism.
And finally, I want to thank Magnus, the international coordinator, who connected me with everyone and ensured that every step was smooth, clear, and well managed.
I wholeheartedly recommend Acibadem Maslak Hospital to anyone seeking high-quality medical care from a team that truly cares about its patients. Our experience was outstanding, and I am incredibly grateful for everything they have done for my mother and for our family.
It has been 11 months since we started our treatment at Acibadem Maslak Hospital. Thanks to Dr. Funda and her highly professional team, we are now approaching the end of this long and challenging journey.
I would like to express my deep gratitude to them — their professionalism, dedication, and exceptional care reflect the highest standards of medical excellence.
My sincere thanks to Dr. Funda and her team for their tireless efforts, compassion, and unwavering support throughout this period. 🙏🏻❤️

I had an operation, I went through the whole process, my doctor was magnificent, and the hospital took very good care of me too. HOWEVER, the most unpleasant thing for me was that it is so difficult to contact the hospital — neither before the operation nor after could I communicate properly in any way. Everyone passes the buck to one another, redirects you, says “we’ll call you back” and forgets, doesn’t call back. This hospital, apart from the nurses, has very big problems with the rest of the staff! Now my sister is facing the same operation I had, we talked to the doctor, agreed, but we just cannot get an answer from the insurance company, and everything is left hanging. Shame on them, the hospital is not far off from a public one, the “patient communication” team might as well not exist — I don’t think they are of any use, apparently they’re just not paid 🙂

Turkish hospitality is renowned for its unparalleled warmth and care, but my experience at Acibadem Maslak was truly exceptional.
When I reached out to learn more about the clinic, I was pleasantly surprised by the highest level of service they provided. It significantly exceeded the experience of dealing with other private clinics I had contacted.
First of all, I want to express my sincere gratitude to Rose from the head office. She responded incredibly promptly and politely and diligently made sure that all the necessary information was gathered before the appointments with the doctors. Rose gave me confidence that Acibadem was the perfect choice.
Overall, my experience with the Acibadem medical staff was excellent. Dr. Öztürk (hematology), Dr. Özkan (pulmonology) and Dr. Durmaz (dermatology) are clearly experienced in their fields. They gave me their time, answered my questions and recommended the necessary examinations to gather data and draw conclusions. Now I am well equipped with information for my family doctor.
Last but not least — Ahmet Taş, my interpreter, showed outstanding care and patience, leaving an indelible mark on my memories. From the moment he met me at the reception on the first day, I felt confident that I was in reliable hands. Despite the fact that he said he was new to this role, he skillfully guided me through different departments — with both administrators and doctors, ensuring a smooth and efficient process.
During the breaks between appointments, we had the opportunity to talk and exchange thoughts about life and what makes it so special: the connections we form with other people, however brief they may be. During the three days I spent with him, I left Istanbul with a feeling of gratitude for meeting such a kind and compassionate person. I am sure he makes every patient of the clinic feel special. People like Ahmet are truly invaluable members of the Acibadem team, because they bring empathy and positivity into our lives during difficult moments.
Thank you all.
I had a great experience here! I came for an executive checkup to get a second opinion on several diagnoses from my German doctors. My interpreter, Ahmet Taş, did significantly more than necessary to make my stay efficient and even pleasant. I had so many examinations and appointments — in Germany this would have taken weeks or months! Ahmet helped me with far more than just translation. He found another specialist for me when the first one did not fit, and he was very helpful with transport and activities around the hospital stay. I will definitely come back when I need a second opinion, and I hope to get him again as an interpreter!

They have excellent service… they arranged a transfer from the hotel to the clinic… we are from Georgia, and the interpreter “Nana Zoidze” is just perfect, Victoria is also a very responsive person ❤️…. She helped us a lot… Ms. Özlem is a true professional. Doctor Özlem is very attentive and responsive…🙏 And Beso, her assistant, is an amazing and wonderful person ❤️
Doctor Mete Güngor is the best surgeon, very warm and attentive… I am very grateful to the doctor and his whole team… 🙏 The girls from the third block “D” are wonderful girls 🙏❤️ Thank you to the team! I really appreciate your help 💫

To begin with, to your surprise, no one in the emergency room and at triage spoke a single word of English. I slipped and hit my head hard on a curb, so I came there to check my head and make sure there was no aneurysm. I had to wait 15 minutes for an interpreter to come and help! Fortunately, one of the residents spoke English, and he tried to step in and help!
Secondly, they are incredibly expensive, and all they care about is getting paid! Can you imagine, they keep a patient with a head injury on hold just to make sure she can pay 20,000 Turkish lira for a CT scan and a doctor’s appointment?
My insurance had expired by then, so I understood I would have to pay a substantial amount, but keeping me waiting until I verbally confirmed my willingness to pay, and only then sending the patient for a scan — this is inhumane!!!
Most of the staff have attitude problems and know nothing about empathy and compassion!!!
This is truly sad, because they are fully equipped with excellent medical equipment, but the staff is below the standards of even a public hospital, let alone a private “five-star” one!!!

There is so much to say.
We are currently under medical supervision for my son’s scoliosis and can only praise the Spine Center led by Dr. Alanay. Both he and Dr. Çağlar are very caring and knowledgeable.
The staff are extremely responsive and attentive. We especially appreciate the comprehensive approach, since the center coordinates multidisciplinary specialties: physiotherapy, thoracic and neurosurgery, brace wearing, etc. Tais and Gizem are wonderful patient care staff, they organize every detail, answer questions, and keep the whole process under control. Shuttles to and from the airport, to the hotel — such an amazing service that everything becomes much easier.
The hospital itself is amazing: new, beautiful, well-maintained, there are translation services, although most doctors speak English.
As for Istanbul — it is a fantastic city, definitely worth visiting!

Exceptional care, fast service and worth every penny spent!
I cannot fully express my gratitude to Acibadem Maslak Hospital for their outstanding care and efficiency. From the moment of my arrival, everything was organized with professionalism and kindness. Despite the fact that my doctor spoke English fluently, the hospital still provided an interpreter so that I would understand every detail of my treatment — this extra touch truly impressed me.
One of the most notable aspects of my experience was how quickly and efficiently they worked. Instead of waiting endlessly in Canada, I immediately received attention, the correct diagnosis and treatment that really helped me recover. Their modern facilities, knowledgeable doctors and dedicated staff made the whole process smooth and stress-free.
In addition, they arranged a transfer from my hotel to the hospital and back, which made the experience even more convenient. The services cost money, but they absolutely justify themselves — for the quality of care, speed and professionalism that Acibadem Maslak Hospital provides.
If you are considering medical treatment in Turkey, I strongly recommend Acibadem Maslak Hospital. Their expertise, efficiency and dedication to patient well-being are truly world-class.

Amazing professionals!
Amazing, lovely, a true professional dr. Natalia made my third time at Acibadem great. Thanks to her on time assistance with any problem that I could have at the clinic and her kindest attitude towards me I didn’t worry about things like transfer or hotel or clinic procedures and focused on my health treatment. It reminded me what a great desicion I made choosing Experts-Medical and dr. Natalia. Thank you again! Highly recommend this team of professionals!
I had my annual check-up here. They have come a loooong way. The facility is clean and in good condition. Very systematic and organized. The doctor speaks English well. The staff are courteous and willing to help, even if not everyone speaks English. The hospital has clear navigation in Turkish and English, and a staff member will always walk with you if you need to move to another area. I was upset that the toilet I was directed to for a urine sample was dirty, but there were other toilets nearby — very clean. Paid street parking and valet service are available.

Excellent hospital with wonderful conditions. I had a major operation on March 28, 2023, and I spent a week there. The team that took care of me after the operation was, to put it mildly, superb — very caring, attentive to detail; throughout my entire stay I felt neither pain nor discomfort thanks to this team. I would like to personally thank my wonderful team who helped me recover:
Nilgün Açıktuna, Ayşe Yalçın, Rabia Açıkgöz, Rümeysa Aydinç, Gizem Sağaltici, Derin B. Karakuş, Saadet Parlar, Meltem Temel, Rabia Tuna and, of course, Muhteşem hanım. Thank you all for always having a smile on your faces 😊 Sarah Morrison-James

The hospital is very good, as is the hotel, but the prices, of course, are sky-high.

The quality of medical care, professional approach and compassion of the staff are truly amazing. I was an accompanying person at Acibadem Maslak Hospital for 3 days for my friend’s surgery. It was more like a clean hotel room than a hospital. Their quality of service is very good, even for companions. It is truly a hospital that justifies its name.

I had the privilege of receiving exceptional care at Acibadem Maslak Hospital, where Prof. Dr. Can Üstündağ performed a remarkable surgery on my right eye using the Cyclo G6 Glaucoma Laser System. Prof. Dr. Üstündağ’s mastery in the field is truly commendable; I’ve been under his care for a decade and his expertise is unmatched.
The hospital itself is nothing short of a luxurious first-class hotel. The facilities are impeccable, combining cutting-edge medical technology with a warm and welcoming environment. From the moment I entered, I was greeted by a staff that operated with remarkable systematic efficiency. Their professionalism and attentiveness contributed to a seamless and stress-free experience.
The Cyclo G6 Glaucoma Laser System used in my surgery showcased the hospital’s commitment to employing state-of-the-art equipment for patient care. Prof. Dr. Üstündağ’s skillful utilization of this advanced system further underlines the hospital’s dedication to offering top-tier medical solutions.
In conclusion, my journey at Acibadem Maslak Hospital was marked by excellence on every front. Prof. Dr. Can Üstündağ’s expertise, combined with the hospital’s opulent facilities and attentive staff, created an experience that left me confident in my choice of care. I wholeheartedly recommend Acibadem Maslak Hospital to anyone seeking exceptional medical treatment.

We are very satisfied with the Maslak clinic, which we went to with hesitation after our negative experience at Acıbadem Altunizade. We came to the hospital urgently by ambulance from the Zekeriyaköy branch and were met very attentively. They immediately started the procedures and provided all the necessary information. During the endoscopy in the morning, both the doctor and the nurses were caring and treated us very warmly. In addition, the hospital’s pediatric department is decorated nicely enough to break a child’s phobia of hospitals and is ready to meet all children’s needs. It is an A+ hospital in terms of both physical and medical approach.

Hello everyone, I don’t want to write a novel now, I’ll write briefly and to the point. We went to Acibadem for artificial insemination, and the first impression was encouraging: a large, clean, hygienic clinic. But looks are deceiving. We were not given enough information, everything was only short and concise, only the most necessary. Of course, everything is learned by heart, the words are like a shot from a machine gun – drrrrrrrrrrrrrrrrrrrrrr. The possibility of getting pregnant, which, of course, also costs a lot of money. Of course, you need to pay for everything in advance, otherwise nothing will work. It always depends on money. I ended up paying about 10,000 euros.

In the Department of Thoracic Surgery, the surgeons conducted a detailed assessment of my mammary glands and breast health, showed an informative approach to surgical intervention.Thank you.

It is a reliable hospital with very caring and experienced staff. However, the pricing policy is a bit too high.















































