Urology and nephrology clinics in Italy

Dr. Abdelrazek,

There are no words strong enough to express what you mean to me, but I will try.

When I was shot five times. My life hung by the thinnest thread imaginable. In those terrifying minutes, everything could have ended. But it didn’t. And the reason I am here today, breathing, speaking, living — is you.

You didn’t just perform an operation. You didn’t just “do your job.” You fought for me. You made decisions under unimaginable pressure. You used your skills, your experience, your steady hands and your brilliant mind to bring me back from the edge of the abyss. Where others might have seen impossibility, you saw a life worth saving — my life.

Thanks to you, my family did not lose a son. My friends did not lose a loved one. I was given more time — more memories to create, more dreams to pursue, more chances to grow. This gift is priceless.

I can only imagine the weight you carry in such moments — the responsibility, the urgency, the stakes. And yet you remained strong. You stayed focused. You gave everything you had to save me. Such dedication is something exceptional. It takes not only intellect and training, but also heart — and you have both.

Every breath I take now feels different. It feels meaningful. It feels like a second chance. And each of those breaths is connected to you.

Thank you for your courage.
Thank you for your compassion.
Thank you for your dedication.
Thank you for not giving up.
Thank you for saving my life.

I will carry gratitude to you in my heart forever — in the very heart that you helped keep beating.

With deepest respect and appreciation,

Rishi
GLORY TO GEMS FOUNDERS!

I felt excellent both with the doctor (Dr. Rigatti) and with the operating room staff, as well as during the postoperative period in the ward.
I was hospitalized for prostate reduction.

In September 2025 I had a planned cesarean section with Dr. Bartiromo, an excellent specialist!
An exceptional and emotional experience, lived like a natural birth!
I sincerely thank the midwives, nurses, anesthesiologists of the obstetrics/gynecology department of San Raffaele for all the help provided.
But our gratitude and special appreciation go to Dr. Matteo Schimberni!
He was our point of support throughout the entire pregnancy, lived calmly thanks to his thoroughness, professionalism and empathy!
He was always ready to answer any of my doubts — a very important aspect!
Thank you also for his enormous availability and humanity.
A great professional!

Does anyone check whether the schedule of specialized visits is being followed? Compared to the appointed time — a delay of more than an hour, if you’re lucky. At least a little respect for patients who take time off work, register on time, pay for parking for hours.

I can’t say anything about the professionalism of the doctors, but please do something to improve the logistics within the campus!
The records only indicate the address of the main entrance (Via Olgettina 60 or other numbers), and then you have to figure out on your own in which pavilions the reception and appointments are located.
Between DIMER, DIBIT, departments scattered across several sectors very far from each other, nothing can be understood! And, most importantly, when you call the switchboard, you are treated like a fool.
I suggest providing detailed information about the route within the campus and the most convenient parking spot depending on the sector you need to go to, already at the booking stage.

I was operated on in this hospital by the team of Professor Bussi (whom I thank with all my heart ❤️)… My experience was more than positive. The attention and care for the patient, meticulous on the part of all the staff, who, personally I found, were respectful and courteous. A clean and comfortable environment. Everyone is really responsive. Special thanks also to Dr. Galli, who “accompanied” me at this stage with patience and clarity. I can only sincerely congratulate everyone… Thank you, thank you, thank you 😍

Disappointed. Hospitalized due to a brain lesion with craniotomy.
It is impossible to rest easily either because of the noisy equipment (ventilators, which in my case… roommates were especially disturbing (constant complaints to the nurses, who, in my opinion, conscientiously provided services, as well as because of night noises independent of the above (for example, unpleasant calls at 3 a.m.).

San Raffaele Hospital provides the best lung cancer treatment in Europe. Their personalized therapy methods reduced my tumor from 12 to 4 cm after two courses of therapy. Dr. Sara Oresi is a wonderful young doctor who puts a lot of positive energy into treating her patients.
Thank you, Dr. Sara.

I book a cardiology appointment online, paying privately 220 euros for my wife and mother-in-law (440 euros in total), who is disabled and accompanied. In the end they rush around the hospital from one reception desk to another and from one department to another, and as a result they don’t make it in time and therefore are forced to ask for a refund and reschedule the appointment. The operators’ answer: don’t book online and especially don’t pay online. Worse than the worst healthcare of Burundi.

A world benchmark in hematology. Very professional and dedicated doctors. The nurses are simply amazing. I would recommend it a hundred times.

A world benchmark in hematology. Very professional and dedicated doctors. The nurses are simply amazing. I would recommend it a hundred times.

Pros: as a foreign patient, the department serving patients from abroad does an exceptional job of coordination and assistance before and during the visit. They respond to appointment requests in a timely manner and are present on site during the visit. Indispensable, given the scale of the hospital. In addition, the team also helps with reporting results, general questions and coordinating follow-up visits after the visit, which is very convenient, so you can stay the minimum possible time when coming from abroad. All this is done with a sense of calm and empathy for the patient and their needs. For people coming from Southern Europe, this is one of the closest hospitals where you can get a continental EU standard of medical care.

Cons: a bit expensive, and you can easily get lost in the complexity of how the hospital works. Therefore I recommend contacting the international department right away to request assistance on the day of the visit.

Although the doctors in the maternity center are excellent, the administrative aspect is just not up to par! The administrators are really unprofessional, rude and tactless. I had a paid service as a private individual, I made a bank transfer in June 2023, for which I was supposed to receive a receipt within a few days. Since I live abroad, they did not send it to my registered address, so I asked to change it to an Italian one (don’t they send receipts by email in 2023?!). They send me emails from different offices, and after 3 months still nothing. For every request letter I send, I have to send two follow-up letters asking for a reply. Absurd. Administrative competence equals zero.

Okay, but quite busy, and the COVID tests are a horror. But to speak of the positive, the hospital from the outside is magnificent! And the view of Milan with the skyscrapers is everything! So… I was also treated here several years ago… So I’ll give 3 stars.

I don’t want to talk about the doctors and staff, because almost certainly they are all very good and competent specialists. However, I want to dwell on the difficulty of understanding where the hell you need to go when you have a regular outpatient appointment.

The brilliant idea is that you have to follow the colored lines painted on the floor, as if on a running track, and pray that the office is actually located where that colored line leads you. But that’s almost never the case.

If you try to ask for directions, you usually get about 800 different answers about lines, floors above and below, offices, departments and so on.

Bottom line: if you are not a regular at this place, which is little different from a giant underground anthill, I advise arriving at least a couple of hours before the appointed time.

Advice for the clinic administration: add another colored line on the floor that, with no possibility to turn, will lead straight to the neuro-delirium department.

Great potential. Poor punctuality and disrespect for people.

I would like to say a few words about this hospital and even more about Doctor Rozanghel Lattanzio, one of the most accessible and professional doctors I have ever known. He saved my vision by curing vasculopathy and warning all possible consequences. I thank you and I will never stop doing it, because the hospitability and love that you put into your work is very rare.

For those who have diseases of the retina, maculopathy, etc., trust this angel!

The hematology department in San Raffaele is really excellent, the doctors are all very well prepared, they took care of my husband who had a bone marrow transplant. We recommend addressing San Raffaele if necessary.

This hospital is an excellent institution, because every time I come for various medical examinations, I am always satisfied with the professionalism of all the staff (doctors, nurses, and all operators at the front desk).

I want to thank the whole Department of Urology, which helped me with great professionalism after a radical cystectomy on July 10, 2018. Special thanks to Doctor Deho, who saved me. Thank you so much for everything!

The professionalism of the doctors, the latest equipment, and the care of the clinic staff are among the best in Europe. We underwent treatment and surgery in Russia and Germany, with full responsibility declare that the San Raffaele clinic in Milan is the best. Thank you very much to the coordinator, doctors from the international department of the clinic. You are real professionals. I bow down before an oncologist, a surgeon, a gastroentrologist, a neurologist, and all the medical staff of the San Raffaele Clinic. There would be more such doctors in the world. THANK YOU!

I was hospitalized from October 31 to November 12 in the cardiac surgery department for mitral valve repair.
My valve was damaged enough, I had a serious prolapse, but in spite of everything, it was repaired and not replaced by Professor Giuseppe Speciale, to whom I thank him from the bottom of my heart.
I turned to the professor for his undoubted qualities of competence and professionalism, which I fully confirm.
I thank the doctors and nurses of the intensive care unit, where I was for two days, who at such a delicate moment were next to me, did not deprive me of attention and humanity.
Thanks to the medical and paramedical staff of the cardiac surgery department, where I was perfectly observed and looked after, where every day there was a smile that helped a lot in the most difficult moments.
Special thanks to Dr. Santarpino, who was by my side during my most difficult stage, the preoperative stage, as well as Dr. Loizzo, who was always present in the ward.
Special thanks to Dr. Sechi who has followed me and continues to follow me every day with attention and professionalism, even when I am at home now.
Thank you all.

On June 7, 2022, I underwent a total thyroidectomy and level IV lymphadenectomy with the help of a minimally invasive technique by Triney’s doctor and a team of assistants. There is a very competent, professional, polite, humane team, always ready to help, attentive to the smallest details. While undergoing treatment, I did not feel like I was in a hospital, I was like in a “family” that constantly helps. Special thanks to doctor Trini, for his constant presence even after the operation, for the explanations and instructions on pharmacological therapy that should be followed, as well as the doctors Carnassal and Cerviera, who also accompanied me during the entire hospitalization, worried about me, despite the fatigue or work schedule .

I came to San Carlo di Nanse from Sicily, and I will come only here if I need more treatment, so I recommend them to anyone who has a similar diagnosis.

I would like to explain that the decision to remove the lymph nodes was made after an extemporaneous histological examination during the same operation that was performed with a minimally invasive technique, therefore with a very small scar, and that everything was explained to me in detail during the first visit, and also reconfirmed during pre-hospitalization.

I also thank the anesthesiologist in the operating room, whose name I do not know, who clearly and kindly answered my questions and reassured me at every stage, as well as the nurse in the preoperative room, who never left me after waking up and looked after me. Finally, thanks to all nursing, medical and non-medical staff for their competence, cordiality and courtesy.

Given the delicate nature of the cardiac surgery and the already considerable age of my mother, we can consider ourselves lucky to have chosen the San Carlo di Nancy hospital and Dr. Stefano Sechi. Many thanks to the doctor, he is even now interested in my mother’s health (after almost two months after the operation).

Thanks to the professional actions of the Sechi doctor and the care of his team, my mother felt confident and almost did not get nervous. I want to say that psychological support plays a very important role in these types of interventions.

San Carlo di Nancy Hospital is a very good medical facility. And once again I want to express my special gratitude to Dr. Sechi for his professionalism and humanity, for supporting me at any time of the day or night. Thank you.

I thank to Professor Bove, his team, nurses and other medical staff.

This year in July, I went to Prof. Bove for an evaluation of my benign prostatic hypertrophy. The professor is no doubt a professional looking for a solution of the problem, after multi-parameter resonance, advised the operation with a holmium laser.

On September 7, I was operated on in the morning. When I woke up, I felt no pain (the anesthesiologist Dr. Claudia Roberti is also amazing). During the 3 days of hospitalization, both the professor and his team (Dr. Petta and Dr. Iacovelli) followed me closely. Today, 6 days after the operation, I feel like a different person.

On September 29, 2022, I went to this hospital for a coronary scan by doctor Tonioli, the examination starts around 14:00, and shortly after that, the doctor tells me that he needs a consultation with a cardiac surgeon. After the consultation, the cardiac surgeon informs me that my coronary vessels are almost closed (1 is completely closed and 2 is 80% closed), the professor informs me that I need to be operated on urgently.

At 17:30 I was in the operating room, where I had 2 bypasses. After spending three days in intensive care, I was transferred to the ward and the next day I was already sitting in a chair and began to walk. On 10/08/2022 I was already discharged.

I want to thank prof. Giuseppe Speciale and all his team for their high professionalism and humanity, all the intensive care staff, nursing and other staff of the cardiac surgery department.

Thank you, thank you, thank you.

I was hospitalized in San Carlo di Nancy for 4 days in the gynecology department for a laparotomy myomectomy. The surgeon Zeloni who operated on me was very good. Special thanks to him. The stay in the ward was good, the nurses are all nice and helpful, even if they had a lot of work and there were too few of them for the patients in the ward. Special thanks to Simone and another nurse, whose name I don’t remember, who took care of me…they were my angels❤️. However, due to lack of staff, they do not have enough time to devote to the patient. Also visits are not allowed due to covid. In addition, I leave a negative review about the food, the food was bad, and I had to buy water, because 1 liter per day is not enough. The rest of the hospital is good!

At the San Carlo di Nancy hospital, I had a uterine polyp removed.

Dr. Sorrenti and Dr. Lo Voi are professional and attentive.

TOP hospital, masterfully renovated, like a 5* hotel.

Highly recommend.

I entered for cardiosurgery in middle of July; after careful consideration of my situation, I was given a bypass and had my aortic valve replaced. I would like to express my satisfaction and gratitude for what the professors and doctors, in particular Dr.Tonioni and Dr. Bonifazi, have done, as well as in the postoperative period to Dr. Sechi. I also give compliments to the medical staff. I do not name individual names so as not to risk forgetting anyone, but they were all equally attentive and accurate. Finally, I’m giving four stars instead of five due to the overly cold and intrusive air conditioning.

On October 26, I underwent surgery to correct the mitral valve. Professor Speciale needs no introduction, he is an EXPERT on the mitral valve, a very polite person and a bright representative of an Italian medical school to be proud of. Of particular note is the Department of Cardiac Surgery, where I spent more than 10 days and where doctors and nurses helped me with high professionalism and humanity. It’s a small room where I felt safe because the doctors and nurses work together to keep an eye on all the patients at all times. I thank, in particular, Dr. Loizzo, Dr. Sechi and Dr. Santarpino, scrupulous, competent, humane, sympathetic, kind doctors. Special thanks to all the nurses who looked after me during my stay. Another thanks to the intensive care unit, where I stayed for 2 days. Dr. Fiore and the nurses were kind, attentive and professional. The only downside during my stay was the food.

Special thanks to the Department of Cardiac Surgery, where I was operated on for severe mitral valve insufficiency. I can say that Prof. Speciale and his team are true Italian excellence, both professionally and humanly, including the ICU nurses. I will definitely recommend the San Carlo di Nancy hospital to those in need.