It was my first time at Bangkok International Hospital, and I was very impressed from the very first step and throughout my entire stay. Being ill on the day of an important anniversary was not the most pleasant experience, but the doctors, nurses, staff and the butler team of the 6BIH (Neurology) ward made this experience truly special.
We are very grateful and could not have wished for more. The entire hospital staff were polite, professional and extremely attentive. This truly deserves the highest praise.
All the nurses in ward 16D were wonderful. They showed great care, responded quickly to any request and made our stay in room D1618 as comfortable as possible. All the staff were excellent, but I would especially like to mention Alaylina, Pornthip, Laksika, Pattama, Warnaporn and Vilaiporn.
The doctors at Bangkok Hospital have outstanding knowledge and a high level of professionalism, while genuinely caring about their patients. This is already our fourth visit to Bangkok Hospital, and we are sincerely grateful for the treatment and care we received. We would like to express our special appreciation to doctors Ratkawin, Aroon and Jirawadee. We wish Bangkok Hospital would open a branch in Bangladesh and make world-class medical services available to the people of our country.
Thank you so much, Bangkok Hospital!
I am absolutely satisfied with my treatment experience at Bangkok Hospital and the Spine Center. I underwent a complex spinal surgery, and Dr. Vit, a spine surgeon, proved himself to be a true professional. He explained all stages of the treatment in detail and answered all my questions.
The level of medical care and attention was excellent. Dr. Chaiyadej was also actively involved in the treatment and did everything possible to make me feel comfortable. I would especially like to thank the coordinator, Ms. Kanokwan, who was always available, answered questions and made sure the entire process went flawlessly.
The hospital itself is modern, clean and well organized, and the staff are friendly and helpful. I am completely satisfied with my choice of Bangkok Hospital and the Spine Center. If you need spinal surgery, I sincerely recommend Bangkok Hospital, Dr. Vit and his team.
I am the mother of a patient who recently underwent scoliosis surgery, which was performed by Dr. Wit from the Spine Department. My daughter was admitted to ICU3, Building D for one day, and then continued her recovery at Ward 4, 4th Floor, BIH for an additional five days.
From the initial stages of pre-operative preparation, including the health check-ups with Dr. Thitirat and Dr. Pongpak, I was deeply moved by the attentiveness, thoroughness, and professionalism of all the medical personnel involved. Their dedication to minimizing risks and ensuring the best care for my daughter was clearly evident.
Prior to the surgery, I was extremely anxious, as it was a major procedure. However, once we were admitted to Ward 4, 4th Floor, BIH, I was comforted by the kind, gentle, and attentive nursing staff, whose warm care greatly eased my worries. Speaking with the doctor before the operation gave me even more confidence that my daughter would be in the safest and most capable hands.
Throughout my daughter’s stay, I witnessed firsthand the seamless teamwork and dedication among specialists from multiple departments: the Spine Team, Pediatricians, Pediatric Hematologists, Rehabilitation Physicians, Anesthesiologists, ICU Doctors, the Physical Therapy Team, along with the nurses in ICU3 and Ward 4, 4th Floor BIH — as well as the housekeeping team who kept everything impeccably clean. Everyone carried out their responsibilities with genuine care, compassion, and professionalism.
I truly believe that quality care must encompass both physical and emotional well-being. The exceptional care provided by everyone here significantly contributed to my daughter’s swift recovery and enhanced her overall well-being.
In addition, the operating room was equipped with the most advanced technology currently available, ensuring the highest standard of treatment. The ICU was fully prepared to provide intensive care, and the patient room was spacious, comfortable, and well-equipped — all of which offered great reassurance to both the patient and caregiver.
In closing, I would like to extend my heartfelt thanks to all the doctors, nurses, and hospital staff for their outstanding medical care, service, and exceptional attention to detail — far beyond our expectations. I sincerely admire and deeply appreciate your dedication, and I offer my full support and encouragement as you continue your meaningful work.
P.S. Even while staying in the hospital, my daughter remained cheerful – thanks to the lovely nurses who did her hair every day and even helped wash it for her.
I had a great experience with the orthopedic team. They are highly professional, providing clear and precise diagnosis and treatment. The service was excellent, and the doctors focused on the right issues, ensuring a quick recovery exactly as promised. Highly recommend for anyone needing quality care!
My brother Aleksei Mingazov is in Surgical Intensive Care Unit, Room 2004 of Bangkok Hospital Phuket now. This unit is well rquipmened.
All doctors and nurses fight every day for the lives of people, and are trying yo bring out even the most hopeless ones.
I would like to express my deep gratitude to the Emergency team of Bangkok Hospital Phuket.
I am merely cautious for the great work of these great men and women. Thank you so much for every minuets of your work. Thank you that one daythru made thr right choice to dedicate yourself for saving peoples’ life and bring goodness and kindness to this world.
One special thing which is a bit suprising for me is fun and caring atmosthier in the hospital and wards. This approach encourages patients and their families.
Dear Dr. Tawatchai, Dr. Chusak, Dr.Banjerd, Dr.
Anupab, Dr. Ubonpan, Dr. Songrit, Dr. Nattapong, Dr. Nicha, all of you are the best professioanls, the best doctors snd the best people who do the right deal in the world.
This hospital has Russian translators who communicate with patients and their families. They explain to patients the doctors’ prescriprions and advices that is very helpful.
Very special thanks I would like to say to Alexander Hodzinsky, who is a coordinator of the International patient Unit, who is able to deep into the families questions and accuratly convey the questions to the doctors. He does’t hesitate to specify the questions and specify the doctor’s answers. He feels pain and anxiety of families and try to do all the best to smooth it.
Thanks to all of you!!! You are the great people!!!
What a great experience! My mom has a total knee arthroplasty in here, the surgery going perfect, the Doctor and Nurse very2 kind… The nurse beautiful also.. hahaha… They are so professional ! Thank for everything, especially to Dr Phonthakorn Panichkul, nurse and all the staff….Love you And God Bless You all
Our 3 year old daughter, was in this great hospital having a strong bacterial infection while on holidays in Thailand. Having to be here a few nights. In IV, antibiotics, blood exams. I can only thank the whole team that was supporting us. Everyone very caring and thoughtful. Her pediatrician was amazing as well. Thank you so much guys for being so caring and thoughtful with our daughter thru this difficult time. It definitely made things easier for us.
If you need medical assistance in Phuket, I definitely reccomend this Hospital!
I’m very impressed with the children’s department here! The staff is incredibly attentive, patient, and truly cares for each child’s well-being. They provide thoughtful and personalized care, ensuring that every child’s needs are met with attention to detail. Safety is a top priority, and the clean, well-organized environment makes parents feel at ease. The level of service is outstanding, and I highly recommend this place for families looking for a team that genuinely cares and provides the best care for children!
The check-up went smoothly, and the doctor explained everything clearly. However, I was charged for an additional treatment I hadn’t asked for and wasn’t told about. I was disappointed with the lack of transparency in the billing.
I have just had a surgery in Bangkok Hospital Phuket (wrist bone fracture and dislocation).
At first I was a bit surprised by the pricing (I didn’t really expect to get virtually the same quotation as in Shanghai..). To give an idea, the original estimation was 230K-300K for, basically, 36 hours at the hospital and a 1.5-hour surgery (it will be close to the lower mark in the end I guess – including pre-surgery expenses like CT and post-op which is ongoing). By the way, the deposit is paid on arrival before the surgery and is equal to the lower mark of the estimation, and then they bring detailed daily bills before noon.
After the surgery, I do understand where this price comes from.
First, the hospital itself: it’s a big, spacious, clean, well-designed and very well-equipped hospital. I felt I was staying in a hotel room: wooden pallets on the wall, wardrobe, big bathroom, sofa and armchair for my nearest and dearest, dining table, fridge, TV, cleaning, good AC, bedding etc. And nice food! Mind that I had a standard room.
Second, professionalism: this includes smart equipment, doing everything that’s necessary and not doing what’s not, perfectly organised and fast processes, explanations, clear instructions, etc.
Third, the staff: very polite and kind, caring, always on guard, always check patient’s state, reacting fast, and they all speak English (at least where it is necessary and to the extent that is necessary). I was very stressed before this experience as last time I had to stay at a hospital was at birth. Therefore, the way everything was handled made me feel as at ease as possible. Good environment and attitude are also very important for me.
So it’s totally a good value for money. Wonderful hospital!
